Systems Engineer

Where Banking Feels Like Belonging

At APGFCU, our values are at the heart of everything we do, empowering us as leaders in the credit union movement. We prioritize purpose and connection in how we serve our members, co-workers and communities - helping to navigate life's little and big moments.

APGFCU – Your Community Credit Union! For over 80 years, APGFCU has shared our financial experience and provided valuable products and services to build stability and financial independence, one member at a time.  We are looking for those who want to join this movement and become a part of a growing organization.  We offer competitive pay and great benefits.

SUMMARY: Under the general direction of the VP IT infrastructure, this position would be responsible for the architecture, design, support, maintenance, and implementation of the credit union's on-premise and cloud-based IT infrastructure. This includes hardware & software, cloud services acquisition, installation, configuration, and ongoing maintenance ensuring optimal performance, scalability, and security. The systems engineer leads IT infrastructure projects, troubleshoots complex issues, and collaborates with cross-functional teams and external vendors to meet IT infrastructure needs.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Systems Design and Engineering:

• Architect, design and maintain the credit union’s corporate on-premise and cloud infrastructure including networking, firewalls, IPS/IDS, VDI, and virtual and physical servers (Linux, Microsoft, VMware, ESXi, Azure); carry out the infrastructure maintenance and configurations for backup and disaster recovery purposes.

• Optimize, modernize and manage IT infrastructure solutions and operational processes.

• Engineer and manage Azure virtual networking and compute infrastructure.

• Create scripts to automate task and configuration items using PowerShell and other scripting tools.

• Deploy, monitor, administer, and troubleshoot virtual desktop environment.

• Ensure the security and integrity of the on-premise, IaaS and cloud solutions including the compliance with APGFCU, NCUA, industry and information security principles and best practices.

• Design and maintain the offsite and cloud infrastructure and participate in annual disaster recovery testing; ensuring all recovery point objectives are met according to procedures.

• Proactively monitor on-premise, IaaS, and cloud systems for performance, capacity management and resolve any issues.

• Serve as technical project lead on IT and corporate projects and provide technical and functional IT infrastructure expertise including Azure and AWS cloud services, Azure AD, network connectivity and access solutions, VMs, VDI, patching, DR and backup.

• Provide engineering support for IIS, SQL and other web-based solutions.

• Create and maintain all documentation for on-premise and cloud infrastructure including network diagrams, . Ensure that licensing is accurate and up to date. Keep an accurate inventory of the infrastructure and applications. Adhere to established change management and turnover log procedures.

• Inform IT management of technical advances affecting the information technology field and make recommendations for improvements in the infrastructure.

 Cloud Services:

• Design, deploy, configure and manage cloud services (e.g. Azure, AWS) ensuring security, performance and scalability.

• Develop and maintain software solutions/scripts to support automation of cloud configuration and administration.

• Engineer, support and troubleshoot Azure Active Directory and SSO.

 Project Management: 

• Lead internal technical projects with implementation of infrastructure deployments, upgrades and migrations.

• Evaluate project proposals, implement project life-cycle and manage approved projects.

• Ensure that technical specifications meet the credit union infrastructure guidelines and with the implementation of corporate wide, I.T related projects.

 Information Security: 

• Work directly with firewall, IDS, IPS and use network monitoring tools to carefully examine network traffic, patch requirements and to identify both external and internal threats to ensure credit union’s on-premise and cloud infrastructure.

• Partner with the VP of infrastructure in designing a multi-layer security strategy to protect credit union information assets.

 Professional Development: 

• Remain current with developments in the information technology field and their potential impact on the credit union's present and future needs.

• Continue technical professional development through seminars and workshops, membership in technical and professional organizations, and through reading technical publications and journals.

• Network with others in the credit union industry and interface with vendors.

• Maintain certification requirements and work towards acquiring new certifications as required.

 Other:  

• Must be available to work after hours and be on call 24/7/365.

• Perform additional responsibilities as assigned.

• Support the systems engineer

ADDITIONAL: Responsible for completion of applicable training and compliance on federal regulations and APGFCU policies and procedures as related to the duties of this position (Bank Secrecy Act, Information Security as examples, if applicable).

QUALIFICATIONS:

EDUCATION:  Bachelor’s Degree in Computer Science, Information Systems or other related technical field.  Certification in the following areas is preferred. (Cloud technologies like Azure and AWS, MCITP, CCNA, CCNP,).  Experience can be credited in lieu of education.

EXPERIENCE:  Five plus years of work experience in an enterprise environment consisting of Microsoft servers, virtualization, Linux, Cisco routers, and switches. Three years of hands-on experience with Azure or AWS cloud. Advance level experience with Microsoft Active Directory Domain Services, Group Policy, MS SQL Server, IIS, M365, Azure AD, virtualization, SANs, vSphere, and VDI. Two plus years of network protocols, security frameworks, and high-availability configurations. Experience with PowerShell, Python and other scripting tools.

PHYSICAL DEMAND: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel objects, tools, or controls; and talk or hear.  The employee is frequently required to reach with hands and arms.  The employee is frequently required to sit, stoop, kneel, or crouch.  The employee must frequently lift and/or move up to 25 pounds, and be capable of transporting related supplies and equipment.  Specific vision abilities by this job include vision, distance vision, color vision, peripheral vision, depth perception and the ability to focus.

KNOWLEDGE, SKILLS, AND ABILITIES: Strong background in on-premise and cloud IT infrastructure including networking, storage, virtualization, virtual desktop solutions, and cyber security. Ability to perform architecture, migrations, build and deployment of systems, and applications in the cloud. Ability to script administrative tasks via PowerShell, Python and other scripting tools. Ability to handle day-to-day operations, troubleshooting network connectivity problems and application issues. Must have good communication, problem solving and time management skills.

APGFCU is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability to Protected Veteran status. Please use the attached link to view the EEO law poster http://www1.eeoc.gov/employers/poster.cfm

APGFCU is committed to working with and providing reasonable accommodations to persons of all abilities, including persons with disabilities.  If you need a reasonable accommodation for any part of the employment process, please send to the Human Resources Department and let us know the nature of your request and your contact information. Reasonable accommodations are considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodations will be responded to from this e-mail address. 

Compensation information: Offers are based on experience and education.

$103,000 - $175,200 annually

APGFCU provides comprehensive benefits such as:  medical and dental (shared expense), vision, 401(k), life and disability insurance, flexible spending account, employee assistance program, referral program, educational assistance, holidays, annual leave and sick leave.

E-Verify Participation Poster English and Spanish

APGFCU participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

APGFCU participa en E-Verify y proporcionará al gobierno federal la información de su Formulario I-9 para confirmar que usted está autorizado para trabajar en los EE.UU..

For more information, visit: E-Verify Overview | E-Verify

Para obtener más información, visite: Visión General de E-Verify | E-Verify