Systems Engineer I Copier & Printer Technical Support

Description

 About the Role

• Install and configure document imaging equipment
• Troubleshoot connectivity and print/scan issues
• Work directly with customers to ensure devices integrate properly into their workflows
• Build a strong technical foundation that can lead to Systems Engineer II, III, or Install Project Coordinator roles

• Install and set up copiers and printers
• Connect devices to customer networks
• Set up print drivers and scan-to-email/scan-to-folder
• Troubleshoot printing and scanning issues
• Provide friendly, professional customer support
• Document your work in our system

• Strong problem-solving skills
• Basic understanding of computers and networks
• Good communication and customer service skills
• Ability to manage your time and travel locally
• Clean driving record

• Hands-on role (not stuck behind a desk)
• Growth opportunities
• Ongoing training
• Stable, full-time position

The preceding job description has been designed to indicate the general nature of work performed; the level of knowledge and skills typically required; and usual working conditions of this job. It is not designed o contain, or be interpreted as, a comprehensive listing of all requirements or responsibilities that may be requires by employees in the job. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations made to enable individual with disabilities to perform essential functions.

This job description does not imply or cannot be considered as a part of an employment contract. DEX Imaging as an Equal Opportunity Employer.