Table Games Assistant Manager

Description

Benefits of Working at Nisqually Red Wind Casino Include:

• FREE Medical/Dental/Vision (Spouse and dependent coverage is also available at low rates and reasonable deductibles)
• FREE Short-Term Disability, Life and Accident Insurance
• FREE Meal during shift
• FREE gaming license renewals
• Paid Time Off
• Floating holidays
• 401(K) Retirement Program (match up to 4%)
• Tuition Reimbursement
• Health & Wellbeing Reimbursements
• Team Member Assistance Program (The Team Member Assistance Program (EAP) provides our team members and their eligible dependents with confidential access to short-term, professional counseling and legal services at no additional cost.)
• Team Member Awards and Incentives (perfect attendance awards and yearly service awards)
• Flex spending and Dependent care spending
• Career advancement opportunities
• Periodic Team Member contests and giveaways
• Team Member dining and gift shop discounts

POSITION OBJECTIVES: Assisting the Table Games manager in overseeing the daily operations of the Table Games department, ensuring a high level of Guest service, compliance with gaming regulations, and efficient management of staff and resources.

Our Mission: To enhance continued economic viability and quality of life for the Nisqually Indian Tribe, our Team Members, and the neighboring communities

Our Vision: Creating incredible experiences.

Our Core Values: Integrity, Communication, Accountability, Respect, Teamwork

JOB SUMMARY: During designated shift, The Table Games Assistant Manager ensures that the Casino is in compliance with Tribal-State Compact and Appendix A, ordinances and all Casino internal control policies and department procedures. Serve as the Table Games Manager in the absence of that individual.

QUALIFICATIONS:

Required skills and knowledge:

• High school diploma or GED certificate
• Management courses through an accredited university, community college or in-house training course
• 3 years of Table Games management work experience
• 5 years of supervisory experience in a casino table games department
• Knowledge of all table games, internal controls and standard operating procedures of the Nisqually Red Wind Casino
• Knowledge of Title 31
• Basic math skills
• Pass NRWC pre-employment testing
• Ability to work all shifts including weekends and holidays
• Ability to obtain a Class III Gaming License
• Ability to effectively communicate both verbally and written
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.

Preferred skills and knowledge:

• Certification in Red Wind’s “Service First “Program
• Multi-Cultural experience

PHYSICAL REQUIREMENTS:

• Ability to stand or sit for assigned shift 
• Manual and finger dexterity
• Ability to tolerate a noisy, smoke-filled environment, fast-paced environment

ESSENTIAL FUNCTIONS OF THE JOB:

• Knowledge of departmental Guest Service Standards
• Train, mentor, and evaluate table games staff to ensure optimal performance.
• Monitor game integrity and security, addressing any issues that arise.
• Knowledge of casino promotions
• Safeguard company assets located within the Casino
• Attend to any guest disputes that arise within the Table Games Department
• Enforce rules and regulations of the Tribal Gaming Commission
• Responsible for creating weekly Team member schedule
• Assign daily road maps for Dealers and Supervisors
• Distribute gaming equipment to respective supervisors and gaming stations
• Handle guest and Team Member relations
• Advise and brief Table Games Manager and Gaming Director on day-to-day operations
• Perform other duties as assigned

NATIVE AMERICAN HIRING PREFERENCE

Rev: 08/06/2025