Table Games Dual Rate Supervisor

Summary:

Individual is able to perform the duties of a dealer or floor supervisor depending on the needs and requirements of each shift. While in the role of a supervisor, they must perform all supervisor related duties.  While in the role of dealer, they must perform all dealer related duties.

Essential Duties and Responsibilities:

As a Floor Supervisor:

• Monitors staff performance, ensuring adherence to Casino policies and procedures.


• Trains and evaluates new dealers


• Maintains constant awareness of floor activity and ensures proper game protection procedures are being followed.


• Responsible for protection of the bank roll, the playing public and the Golden Eagle Casino’s integrity


• Maintains and/or enforces the Golden Eagle Casino’s rules of play


• Initiates gaming table fill/credit procedures


• Observes the removal of gaming table drop boxes


• Places into service/removes from service gaming table dice and cards


• Monitors compliance and prepares documents relating to federal currency transaction regulations


• Rates gaming table customer’s play


• Verifies gaming chip purchases with cash at the gaming tables


• Settles customers disputes


• May assume duties as a dealer

As a Dealer:

• Performs all duties associated with the dealing of all Class II and Class III Casino Table Games

Education and/ or Experience:

·         Associate’s degree (A. A.) or equivalent from two-year college or technical school preferred

·         6 months or more of related  Table Games experience and/or training preferred

·         Or equivalent combination of education and experience.

Access to Sensitive Areas and Information (as floor supervisor):

·         Table Games area podium

·         All Table Games

·         Player rating cards

·         Players Club tracking system

·         Card and Dice Storage room

·         Table Games training room

OTHER SKILLS

·         Proficient in math

·         Effective communication skill

·         Effective conflict resolution skill

·         Effective time management skills