Table Games Floorperson

Responsibilities:

• Build guest and team member positive relations  


• Participates and conducts departmental meetings. 


• Ensure consistent high-quality service to all our team members and guests.  


• Set and maintain guest service standards and ensure team members perform those standards to achieve a favorable gaming experience for guests.  


• Supervises and monitor table game operations and dealers. Satisfactorily perform all job duties of a dealer. 


• Satisfactorily resolves customer complaints and/or disputes. 


• Ensures departmental documents are complete, accurate and legible. 


• Comply with all rules, regulations and laws pertaining to department. 


• Evaluate dealers and place them at appropriate tables based on dealer skills. 


• Issue complimentary items to patrons to players. 


• Coordinate with other department to ensure gaming integrity. 


• Ability to repair minor table game machine malfunctions. 


• Ability to work without supervision. 


• Possess strong organizational, supervisory and management skills. Possess strong patron relation skills. 


• Possess basic computer, math, statistical math and financial math skills. 


• Regular attendance is an essential function of this job. 


• Complete assignable work requested by management. 


• Must be able to work flexible hours including nights, weekends and holidays. 


• Other duties as assigned. 

Qualifications:

• High school diploma, general education degree (GED); or equivalent work experience.  


• Some college level classes preferred. 


• 2 years of experience performing and managing duties of table games department personnel, or equivalent work experience, preferred. 


• Must possess excellent teamwork, interpersonal, guest service, written and verbal communication skills. 


• Must have a professional demeanor and presence with the ability to interact with guests and team members in the Company. 


• Gaming industry experience is required. 


• Must be able to obtain and maintain a Louisiana Gaming Permit.

What’s in it for you:

• Top industry pay


• Tuition Reimbursement


• 401k with company match


• Comprehensive health packages


• Paid Time Off

Target Salary Range: $24.32 - 25.05 per hour

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

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