Table Games Manager

Description

Benefits of Working at Nisqually Red Wind Casino Include:

• FREE Medical/Dental/Vision (Spouse and dependent coverage is also available at low rates and reasonable deductibles)
• FREE Short-Term Disability, Life and Accident Insurance
• FREE Meal during shift
• FREE gaming license renewals
• Paid Time Off
• Floating holidays
• 401(K) Retirement Program (match up to 4%)
• Tuition Reimbursement
• Health & Wellbeing Reimbursements
• Team Member Assistance Program (The Team Member Assistance Program (EAP) provides our team members and their eligible dependents with confidential access to short-term, professional counseling and legal services at no additional cost.)
• Team Member Awards and Incentives (perfect attendance awards and yearly service awards)
• Flex spending and Dependent care spending
• Career advancement opportunities
• Periodic Team Member contests and giveaways
• Team Member dining and gift shop discounts

POSITION OBJECTIVES: Ensure quality guest service through direct Management of Table Games Team Members. Guarantee compliance of gaming regulations, policies and procedures during assigned shifts.

Our Mission: To enhance continued economic viability and quality of life for the Nisqually Indian Tribe, our Team Members, and the neighboring communities.

Our Vision: Creating incredible experiences.

Our Core Values: Integrity, Communication, Accountability, Respect, Teamwork

JOB SUMMARY: The Table Games Manager is responsible for overseeing the daily operations of Table Games department including staffing, scheduling, and budgeting. Also, ensuring that the Casino is in compliance with Tribal-State Compacts and Appendix A Ordinances, and all Casino internal control policies and department procedures, while providing excellent guest service and maintaining a high level of game integrity.

QUALIFICATIONS:

Required skills and knowledge:

•   High school diploma or GED certificate
•   Management courses through an accredited university, community college or in-house training course
•   5 years of Table Games management work experience
•   10 years of supervisory experience in a casino table games department
•   Knowledge of all table games, internal controls and standard operating procedures of the Nisqually Red Wind Casino
•   Knowledge of Title 31
•   Basic math skills
•   Pass NRWC pre-employment testing
•   Ability to effectively communicate both verbally and written
•   Proficient in Microsoft Office Suites.
•   Ability to work all shifts including weekends and holidays.
•   Ability to obtain a Class III Gaming License.

Preferred skills and knowledge:

•  Certification in Red Wind’s “Service First “Program
•  Multi-Cultural experience

PHYSICAL REQUIREMENTS:

•   Ability to stand or sit for assigned shift
•   Manual and finger dexterity
•   Ability to tolerate a noisy, smoke-filled, fast-paced environment

ESSENTIAL FUNCTIONS OF THE JOB:

•   Knowledge of departmental Guest Service Standards
•   Knowledge of casino promotions
•   Monitor game integrity and security, addressing any issues that arise
•   Safeguard company assets located within the Casino
•   Develop and Implement strategies to enhance Guest satisfaction and increase revenue
•   Address and resolve any disputes or issues that arise within the Table Games Department
•   Enforce rules and regulations of the Tribal Gaming Commission
•   Responsible for creating weekly Team Member schedules
•   Assign daily road maps for Dealers and Supervisors
•   Handle administrative tasks such as budgeting, reporting, and inventory management
•   Distributes gaming equipment to respective supervisors and gaming stations
•   Handle guest and Team Member relations
•   Advise and brief Gaming Director on day-to-day operations
•   Perform other duties as assigned

NATIVE AMERICAN HIRING PREFERENCE

Rev: 08/06/2025