Tag & Title Clerk - Orlando Harley-Davidson

Summary Description

Responsible for processing vehicle registration and title paperwork for the dealership. Ensure compliance with state regulations, handle documentation for title transfers, renewals, and registration applications, and verify the accuracy of records.

Major Duties and Responsibilities

Department of Motor vehicle Requirements/Standards for Tag &Title Processing:

- Review all contracts and materials submitted for each motorcycle unit sold, with the use of CVR, to ensure the Tag work is processed and applicable fees are collected/paid.

- Knowledge in Florida DMV documentation and ensure necessary documentation is received/processed to complete sale.

- Re-assign motor vehicle titles to the appropriate persons/entity within guidelines provided by Florida DMA.

- Maintain essential Metal/Temp tags for dealership locations.

- Ensure processing of customer tag work within allotted time frame established by Florida DMV.

- Work with out-of-state tag/registration processing agencies to ensure proper fulfillment of out-of-state customer registration requirements. 

F&I Sales (ESP/PPM/GAP/etc.) Contract Remittance & Cancellation:

- Review all contract materials to ensure payment is collected.

- Continuous and immediate communication with operation groups to ensure any missing/pending items are received and all required documentation is present for activation/cancellation of contract.

- Submit contract to the applicable vendor within the allowed time frame. 

Other Duties:

- Maintain strong customer support; ensure excellent guest service for internal and external clients. 

- Accounts Payable support as it pertains to customer title work.

- Inventory maintenance; input of incoming new units from manufacturer.

- Handling of all wholesale motorcycle transactions; including paperwork, wholesaler vendors, accepting payments, reassignment of titles, etc. 

- Ad hoc analysis as requested by department leadership. 

- 5 years or more of Tag & Title work experience.

- Auto/Motorcycle Tag & Title/Deal audit experience is a must.

- Proficiency in Microsoft Suite Applications.

- Proficiency in database management program – CVR.

- Ability to maintain accuracy.

- Attention to detail.

- Results oriented.

- Strong verbal and written communication skills.

Physical Demands

- Must be able to remain in a stationary position 50 – 75% of the time. 

- Lift and carry up to 50 lbs. 

- Frequent typing and operation of keyboard equipment. 

- The noise level in the work environment is usually loud. 

- Occasionally exposed to exhaust fumes or other airborne particles.