At DNOW, we believe our associates are the best in the business. We value and reward hardworking, creative, and dedicated employees that desire to be part of a team committed to outstanding customer service.
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Job PurposeKey Duties & Responsibilities
The Role’s responsibilities include, but are not limited to:
· Provide support for the recruiting team, including posting jobs on job boards, conducting background checks, scheduling interviews, and ensuring smooth operations of recruiting processes.
· Assist in the administration of performance review cycles, ensuring timely execution and employee participation.
· Act as a resource for employees and managers regarding performance management tools and processes.
· Respond to basic inquiries from management related to job postings and recruiting materials, and train associates on recruiting technology.
· Manage and facilitate pre-employment tasks, including background checks, candidate and hiring manager communication, and document collections.
· Ensuring compliance within the ATS (Workday) and recruiting process with company policy and labor laws.
· Track key talent metrics, including time to hire, employee retention, and performance trends.
· Monitor the success rates of recruiting events and campaigns by tracking attendees through the hiring process.
· Assist with identifying issues affecting talent workflows and implement process improvements.
· Oversee administration of the referral bonus program, reviewing requests, determining eligibility, gaining approval, and working with payroll on administration.
· Perform general administrative tasks such as data entry for recruiting metrics, returning calls and/or emails, and generating standard weekly/monthly HR reports.
· Participate in strategic projects across talent, such as tool implementation, audits, etc.
· Support recruiting and talent needs on special projects.
Required Experience
· Bachelor's degree in HR, Business Administration, or a related field (or equivalent experience).
· 2+ years of experience in talent operations, HR Coordination, or Recruitment.
Skills & Abilities
· Superb attention to detail and accuracy, and strong written and verbal communication abilities.
· Strong organizational and time-management skills with the ability to manage multiple priorities in a fast-paced environment.
· Proven ability to provide quality internal and external customer service in a high-volume, fast-paced environment, managing multiple projects.
· Knowledge of HR compliance and labor laws.
· Familiarity with talent analytics and workforce planning.
· Familiarity with recruiting tools and applicant tracking systems (ATS), such as Workday, iCIMS or similar.
· Proficiency with applicant tracking software and Microsoft Office Suite.
· Understanding of recruitment marketing tools or social media platforms.
· Proficiency in data analysis to track and optimize recruitment metrics.
· Able to work across multiple time zones.
· Ability to travel as needed for recruitment or other HR events.
Working Conditions
· Work is primarily performed in an office setting, requiring the ability to sit and/or stand for extended periods of time.
· For additional position-specific details regarding the physical and mental demands and working conditions, contact Human Resources.
· Reasonable accommodation may be made to enable individuals to perform essential functions
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