Talent Agent - Onboarding

Pay - $50,000 to $56,000 first year expected total comp *Paid hourly at $22-25 per hour and incentives and bonuses. Cascade always says we will consider negotiation for just the right talented people.

Hours - 8 hours days Monday - Friday - typically 830am to 430pm
Location - Corporate Office is at 169 & Barry Road in the Northland, Kansas City, MO ---Beautifully remodeled space! This is an in office position; not remote. 

WHO IS CASCADE HEALTH SERVICES
• Cascade employs about thousands of healthcare staff
• Cascade employs around 60 office staff

• Cascade has developed technology to connect thousands of facilities (mostly hospitals and LTC Communities) using healthcare staff, to a network of healthcare staff (mostly RN, LPN, CNA, Therapist, Techs) who will work shifts as needed and somewhat on demand
• Cascade has been operating strong and successfully in Kansas and Missouri since 1988
• Cascade has expanded into several MidWest states over the past few years with more on the horizon
• Cascade is not "new" and not one of the abundant healthcare staffing agencies that have sprung up during COVID - We are tried and true and have an amazing reputation and history
• Cascade is located (corporate headquarters) in Kansas City, MO 
• Cascade is an employer that is trustworthy. We are in this for the long term; have been for 30+ years. We know what it takes to remain relevant and valuable.

There are many opportunities to grow and advance pretty rapidly with this company! We proudly are intentionally growing. We move and shake and continue to create new positions. We work super hard and it is always pretty busy with very little down time.

SUMMARY OF WHAT YOU'LL DO
You'll talk to many healthcare employee "new hires" all day every day! Currently our Talent Ambassadors will each manage a region (aka Houston, TX, Denver, CO, Kansas City, etc) and after a recruiter has made a job offer to someone in your region, you'll work with that individual to begin being their personal concierge to get their onboarding requirements completed. You'll spend time helping them look at their email tasks and get items checked off their list! When you're not doing that, you'll be managing the people you're still waiting on to finish all items and start WORKING! You will assist them with all new hire paperwork and activities like policy reviews, benefits review and questions, completing W4's and I9, uploading I9 documents and more. You will be contacting new hires daily to politely and successfully nudge them to do more and get it done! You also need to have an eye for detail because you will be responsible for very quickly catching mistakes people make on their paperwork and immediately getting them to redo it!

You also might be asked to do other tasks that pertain to Talent Acquisition or HR or Recruiting as these three divisions at Cascade work very closely and back each other up as needed.

The position requires a lot of follow up, extreme attention to detail and prompting people to complete online paperwork. Multi-tasking is a must! The right candidate will be able to take on several projects at once, deal with numerous interruptions throughout the day, and still complete assignments by their deadlines. We are seeking a creative problem-solver, able to analyze a project or situation quickly, and resolve issues with little to no supervision. We are seeking an open-minded individual that can handle rapid changes with a positive attitude. Must have the ability to prioritize tasks based on important deadlines.

The company is experiencing growth and we are extremely busy and there is not any down time involved!

EXPERIENCE OR QUALITIES YOU NEED
Honestly, we are willing to consider anyone who believes they could slay this role. We'd love the old college degree, a few years of successful "people interaction" experience, blah blah blah. But really, we are seeking people who have talent, natural abilities, great attitudes, stable personalities, excellent morals and integrity, confidence in themselves and who they are so they can communicate with about any type of individual… A person who is self motivated and fully accountable will be our pick. Things that are non negotiable to be successful and long term are: Accuracy in your data entry, speedy data entry, an eye for detail, ability to focus when sometimes the surroundings are distracting, ability to learn quickly, etc. Our atmosphere is a bit like wall street - it gets loud and overwhelming so you have to be able to focus and thrive in it! Also worth noting - you have to have no fear of making lots of calls and convincing people to do things they want to get "lazy" with and put off or not do even though they know they need to. You must be convincing and a high achiever with no fear!

BENEFITS
• Bonuses, Contests or Incentive Programs - Periodically and regularly in effect
• Referral Bonuses for RN, LPN, CNA or other healthcare staff - Refer your friends, family or random healthcare staff and get up to $300 gift cards
• Birthdays - The CEO and COO see to it that you get a nice gift!
• T-shirts or other Logo items - Usually a few times a year we order fun wearables or other items and all office staff gets a freebie!
• Paid Time Off - Two to Four weeks depending on length of service at Cascade
• Parental Paid Leave - New moms and dads that have been employed for awhile can enjoy some paid weeks to bond with new additions
• Holidays x9 - New Year's Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Thanksgiving Day, December 24 Winter Holiday, December 25 Winter Holiday, New Year's Eve
• Bereavement Leave
• Health Insurance - Blue Cross! Choice of 3 plans! 
• Dental Insurance - Principal Group plan 
• Vision - Principal Group plan and FREE for every full time employee!
• Life Insurance - Principal Group plan at $25,000 and Cascade pays every penny for you.
• Voluntary life Insurance - Principal Group plan; increase your policy OR add family
• 401k Savings Plan - Lincoln Financial Group! Wow Factor Here---- We match 100% dollar for dollar your contributions up to 4% of your salary! Start on the plan at 6 months employment, and you are fully 100% vested from the start; meaning you get every penny of Cascade's contributions if you leave (most companies don't fully vest you until 6 years of employment; meaning they TAKE BACK the money or percentages of the money they've contributed to you).
• AFLAC - for Short Term Disability and other options
• & more (Hotel discounts, etc.)

THANK you for thinking about CASCADE.
Best of luck to you in your career search!

Cascade is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.