Talent Director

Company: Chick-fil-A Brockport

• Work for Aaron Reynolds, an accomplished Chick-fil-A Operator with multi-market leadership experience and a heart for people development. Brockport will be his newest location, opening later this year.
  
• Chick-fil-A is the fastest growing Quick Service Restaurant in the nation
  
• Chick-fil-A has the highest customer satisfaction scores for 10 consecutive years
  
• Chick-fil-A is on Forbes Lists for: Best Customer Service (2025), Customer Experience All Stars (2024), America's Dream Employers (2025), Best Brands For Social Impact (2023), Best Employers for Women (2023), America's Best Large Employers (2023), The Halo 100 (2022)
  
• Chick-fil-A has awarded $191 million in team member scholarships since 1973, with $26 million total awarded to 14,000+ winners in 2024
  

Value and Appreciate Employees

• Full-Time | Hourly | $21–$25/hour (based on experience)
  
• Regular Evaluations & Raise Opportunities
  
• Bonus Opportunities
  
• Paid Time Off
  
• 401(k) with Employer Match (eligibility-based)
  
• Medical, Dental, and Vision Insurance (after 60 days)
  
• Leadership Coaching (Internal and External)
  
• Flexible Scheduling
  
• Sundays Off
  
• Free Meals During Shifts
  
• Scholarship Opportunities
  
• Professional Growth Opportunities
  

Resources Provided by Chick-fil-A Brockport

• Weekly 1-on-1 coaching with Owner/Operator Aaron Reynolds
  
• Access to Chick-fil-A training and HR systems
  
• Administrative tools for communication, scheduling, and hiring
  
• All onboarding and development resources
  
• A collaborative environment that encourages growth and excellence
  

Opportunity

We are seeking a highly organized, people-driven Talent Director to join our senior leadership team at Chick-fil-A Brockport. This role is essential in shaping the people systems of the restaurant—from hiring and onboarding to training, leadership development, and accountability structures. You’ll lead key HR and training functions while actively participating in the restaurant’s day-to-day operations.

Chick-fil-A Brockport is a quick-service restaurant opening later this year. Our vision is "To be a daily inspiration for good." We live this out by "Warming Hearts, Filling Bellies, and Changing Lives," all within the context of "Winning Hearts Every Day."

Join our team as Talent Director and help build a world-class workplace and culture from the ground up—this could be the beginning of a career that transforms your life and the lives of those around you.

Your Impact

• Oversee all talent acquisition, onboarding, and training systems
  
• Build and execute systems for employee development and accountability
  
• Support and coach leaders at all levels of the organization
  
• Manage HR-related systems and ensure compliance with internal standards
  
• Develop and deliver internal training content and lesson plans
  
• Serve as a cultural guardian, upholding the store’s vision and values
  
• Balance administrative and operational leadership depending on the season
  
• Lead and develop the training team in alignment with business goals
  
• Handle confidential and sensitive information with integrity
  

Systems Overseen

• Talent Acquisition & Hiring Platforms
  
• Onboarding & HR Administration
  
• Training & Leadership Development
  
• Accountability & Evaluation Systems
  
• Other duties as assigned by the Operator
  

Background Profile

• 1+ year of leadership experience on the same team or business
  
• Experience in training or teaching others in a work or educational setting
  
• Strong attention to detail and organizational skills
  
• Excellent verbal and written communication
  
• Comfortable with professional communication platforms and documentation
  
• Experience using Google Docs and/or Microsoft Office Suite
  
• Experience leading others collaboratively
  

Preferred Experience

• Knowledge of NY labor laws
  
• HR or People Systems experience
  
• Food service shift leadership or training experience
  
• Writing training or lesson plans
  
• Familiarity with team development tools
  

Work Expectations

• Full-Time | 40+ hours/week
  
• Availability on nights/weekends (especially Fridays & Saturdays)
  
• Able to work on your feet for 8+ hours at a time
  
• Adaptable to shifting priorities and fast-paced work environments
  
• Must be self-motivated, coachable, and dependable
  
• Willingness to learn 100% of Chick-fil-A operational standards
  
• Uphold Chick-fil-A’s brand standards in training and operations
  

Apply now and you will be contacted ASAP.