Talent Operations Manager (Spanish Bi-lingual Required)

Overview

As a Talent Operations Manager at Buildforce, you will be pivotal in the end-to-end talent acquisition and placement process. This position requires a seasoned professional with a strong background in talent operations, team communication, and ongoing strategic efforts. The successful candidate will oversee day-to-day tasks and contribute to ongoing strategic initiatives to enhance our talent acquisition processes.

Description

This role has three components of compensation:

• Base Salary: $80,000 - $90,000 (depending on experience)

• Quarterly Bonus / Commission

• Buildforce Equity Package

This role is responsible for:

• Exceptional follow-up and time management skills to cultivate relationships with electricians and your peers

• Complete a Buildforce introduction and teach leads & prospects how to use the Buildforce App

• Conduct quality interviews effectively and always on time

• Complete a Buildforce intro and teach Interviewees how to use the Buildforce App and complete their profile

• Coach new electricians on the Buildforce process and expectations

• Work as a team to achieve monthly placement goals with quality and retention in mind

• Provide a “white-glove” experience for priority placements for high-profile and new customers

• Evaluate pay and placements ad hoc

• Navigate all of the Employer-level and Project-level contingencies

• Work cross-functionally to ensure tradespeople are equipped with technical and functional knowledge about our Buildforce platforms.

• Providing delightful customer experience through inbound emails, text messages, chats, and phone calls.

• Listen to concerns, resolve problems, and offer the best recommendations to our pros utilizing the Buildforce App.

• Maintaining records and documentation through data entry, collection, and validation

• Providing feedback on process improvement opportunities and contributing to projects as assigned

• All other duties as assigned

Skills & Qualifications

• 3+ years of experience in recruiting, sales, marketing, or related work experience.

• Proven success with self-direction and the ability to work independently and with a cross-functional team.

• Proficient at navigating multiple apps at a time. Experience in technology platforms such as Front, Aircall, Indeed, and Slack.

• Detail-oriented with excellent communication skills in writing, in person, or by phone.

• Creative problem solver who thinks on their toes and can make informed decisions quickly.

• Own a smartphone and have access to a reliable internet connection.

• Bi-lingual is required - Spanish & English.

• Bonus points: Being an Electrician, Knowing Electrical Work, Construction Tech, Construction

• Able to work flexible hours for changing business needs, including occasional weekends. Most of our team's action occurs between 7 am and 7 pm, Monday through Friday.

Benefits & Perks

• Flexible Scheduling

• Hybrid (Working from Tampa Office and Home)

• Time Off & Holidays

• Parental Leave Policy

• 401(k) Plan

• Healthcare - Medical, Dental & Vision

• 360 Annual Peer Reviews with Opportunities for Growth