Task Force Front Office Manager- 4 Diamond Hotel

WE ARE

The Edgewater is Seattle's only over-water hotel where rock'n'roll history meets Pacific Northwest luxury. A part of Noble House Hotels and Resorts--a curated collection of one-of-a kind hotels, resorts, and adventures. We provide our guests with exceptional service and the most memorable experiences.

OUR CULTURE | Individual Distinction, Collective Soul

The Noble House Hotels & Resorts philosophy emphasizes "location, distinction, and soul." Our properties are not a "one-size-fits-all." And neither are our team members. What makes us The Edgewater Hotel lies within our team. We are a group of individuals that share a passion for hospitality. We let our personalities shine and we like to have fun.

The Edgewater is an independent boutique, one of kind, 223 rooms iconic hotel with 11,000 sq ft of meeting space.

Description:

 The Edgewater Hotel is the flagship property for Noble House Hotels and Resorts. We are looking for an experienced Task Force Front Office Manager to join our band! Your role will be drive exceptional guest  experience. The length of the assignment is based on your success and the business needs. As such the role can end at anytime based on either parties needs. 

A day in the life…

· Develops and operates an effective communication system with front office staff

· Maintaining positive guest relations, ensuring guest satisfaction

· Resolves guest problems quickly, efficiently, and courteously.

· Maintains working relationships and communicates with all departments.

· Prepare employee schedules according to business forecast maintaining union guidelines 

· Perform other duties as requested by management.

Requirements:

You own this if you have…

· You are a team player with leadership, management, and team building skills

· You are a great trainer and mentor

· You are ready to multitask and stay calm in stressful situations

· You have strong verbal and written communication skills

· Previous experiencing managing union associates, a plus!

· Previous experience with Springer Miller Systems (SMS) a plus!

We’ve got you covered…

Onsite parking

Not Local:

Transportation to and from the property

Dry-cleaning and laundry

Noble House Hotels & Resorts are proud to encourage and support an environment where everyone can be a successful team member (come as they are) as their true authentic self. We are an equal opportunity workplace and employer that does not discriminate based on race, color, disability, gender/sex, sexual orientation, religion, national origin, age, veteran status, or any other protected status. We are committed to building a team (rooted in family) and a workplace where we are all able to be successful based solely on our individual qualifications, experience, abilities and job performance.