Tasting Room Associate

Build your career at Riboli Family Wines! Riboli Family Wines is one of the fastest-growing wine manufacturers in the U.S. and has received the designation of American Winery of the Year from Wine Enthusiast Magazine. We are a family-owned business, four generations deep, with 100+ years of producing high quality wines. Our company’s leading wine brands include Stella Rosa, San Antonio, San Simeon, Maddalena, and Highlands 41.

Description:

The ideal candidate will have a naturally happy disposition and can provide enthusiastic and exceptional customer service while pouring wines and educating guests on our history, philanthropy, and culture. Passion for and basic knowledge of wine is preferred but we are willing to train! Proven abilities in sales and customer service within a fast-paced environment are requested. We are open 7 days a week during the day.

Responsibilities:

• Greet every customer with a smile and an inviting welcome.


• Effectively advise and sell wines to guests who order at our counter and for Tastings and extensive Gift Shop


• Ability to answer questions and make recommendations regarding our wine and food menu.


• Handle routine point-of-sale transactions.


• Maintain and uphold brand standards for keeping the bar, restaurant, patio, private dining rooms.


• Properly open and pour wine and tasting flights at the counter and tables.


• Maintain basic cleaning practices.


• Work effectively with teammates during daily duties and operations.


• Ability to follow policies and procedures.

Qualifications:

• Must be at least 21 years of age due to government regulations.


• Knowledge of wine or ability to learn about our wines that can be communicated to our guests; Willing to train the right person.


• Food & Wine knowledge a plus.


• Experience or willingness to learn sales, customer service and confident interaction with the diverse public.


• Professional appearance and demeanor.


• Outstanding verbal, interpersonal and written communication skills.


• High energy and ability to work well in a fast-paced, team environment.


• Familiarity with or able to learn operation of POS systems.


• Demonstrated ability to prioritize and handle multiple projects with little direction.


• Basic computer and math skills are required.


• Must be able to repeatedly lift and carry up to 40 lbs.


• Must be able to stand for extended periods of time.


• Available to work weekends and Holidays.


• Must be at least 21 years of age.


• Bilingual Spanish is a plus.

Compensation & Benefits:

• Gratuity, Wine Club Commission, and Bonuses.


• 401k and Profit Sharing.


• Paid Sick Pay


• Employee Discounts on Food, Wine, and Gift Shop.

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At Riboli Family Wines, we are proud to be an equal-opportunity employer and we are committed to an environment of mutual respect, diversity, and inclusion. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, disability, protected veteran status or other characteristic protected by law.

The information provided in this description has been designed to indicate the general nature and level of work performed by incumbents within this job. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, qualifications, and working conditions required of employees assigned to this job. Management has sole discretion to add or modify duties of the job and to designate other functions as essential at any time. This job description is not an employment agreement or contract.