Tasting Room Manager

Retail Manager – St. Julian Winery & Distillery – Troy, MI

Are you a passionate leader with a flair for exceptional hospitality and a love for wine? St. Julian Winery & Distillery, Michigan’s oldest, family-owned winery, is seeking a Retail Manager to lead the day-to-day operations of our Troy tasting room. This is your chance to bring your creativity, leadership skills, and enthusiasm to a team dedicated to creating unforgettable experiences for our guests!

We believe in taking care of our team as much as we care for our customers. As a Retail Manager, you will enjoy:

• Medical, dental, and vision benefits starting on your first day.
• A quarterly bonus structure tied to your success.
• A generous employee discount on St. Julian products.
• Company-paid life and disability insurance.
• Access to our Employee Assistance Program (EAP) for additional support.

• Lead and Inspire: Manage day-to-day tasting room operations, fostering a positive, efficient, and team-oriented environment.
• Drive Sales: Boost sales of wine, tasting room food, and retail products while growing Wine Club memberships.
• Create Memorable Experiences: Deliver exceptional customer service and ensure every guest leaves with a smile.
• Plan Exciting Events: Organize events for the tasting room, including coordinating musicians and entertainment.
• Team Development: Hire, train, and mentor an enthusiastic team, ensuring top-notch performance and morale.
• Operations Management: Oversee inventory, ordering, shipping, and receiving while maintaining a clean and inviting tasting room.
• Build Relationships: Develop key connections with customers, vendors, and industry partners.
• Track Success: Take ownership of budgets, reporting, and creating cost-effective campaigns to drive results.

• A high school diploma or equivalent (college experience is a plus).
• 5+ years of customer service experience, with retail or restaurant management strongly preferred.
• At least 2+ years of retail experience.
• Proven leadership and multitasking skills in a fast-paced environment.
• A creative, results-oriented approach to hospitality and event planning.
• Ability to lift 40 lbs. and work flexible hours, including weekends and holidays.

• Superior sales and customer service abilities.
• Exceptional written and verbal communication skills.
• Proficiency in Microsoft Office (Word, Excel, Access).
• Strong organizational and project management skills.
• A 'can-do' attitude with a knack for problem-solving and decision-making.

St. Julian has been crafting award-winning wines, spirits, and ciders for over 100 years. We are proud to be family-owned and dedicated to innovation, quality, and hospitality. As the Retail Manager in our Troy location, you will play a vital role in bringing this tradition to life while enjoying personal and professional growth opportunities.

Raise a glass to your next great career move! Apply today to become part of Michigan’s leading winery and distillery.