$21 - 22 hourly
Number of Applicants
:000+
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Responsibilities include:
• Greet visitors, monitor incoming traffic, assess needs, guide tours of apartments and community, qualify prospects, process applications, prepare lease agreements/renewals, and answer community related questions
• Respond to inquiries and requests for leasing information, appointments, maintenance requests and resident complaints
• Determine eligibility for assistance and occupancy in accordance with program guidelines
• Maintain HUD/VHDA, Affordable Housing Program compliance requirements in accordance with goals, policies, and procedures
• Ensure compliance with all HUD/VHDA, Affordable Housing Program requirements as it relates to associated contracts and agreements, income requirements, and utility allowances
• Verify application and notify applicants of approved or denial
• Assist with Fair Housing, Section 42 Tax Credit and/or HUD Section 8 Program compliance
• Stay informed about changes to affordable housing regulations and requirements
• Identify households with income reporting discrepancies and make needed adjustments
• Prepare move-in packages and lease paperwork
• Establish and maintain rapport with residents and act as a liaison between the residents and the staff
• Train colleagues to ensure program compliance
Requirements:
· Knowledge of LIHTC (Low-Income Housing Tax Credit), Affordable Housing, Section 8, Fair Housing Laws, Health and Safety issues
· Professional appearance and able to maintain a professional and ethical atmosphere
· Able to adhere to a set and variable work schedule
· Reliable means of transportation, a valid driver’s license with good driving record and current auto insurance
· Outgoing, self-motivated, and highly RELIABLE / Ability to be prompt and on time every day
· Excellent verbal and written communication skills and telephone manner
· Ability to multi-task, solve problems and work with minimal supervision
· Able to establish and maintain effective working relationships
· Office skills: strong customer service orientation, typing, clerical, telephone, basic internet, word processing and spread sheet skills, sales skills
· Friendly and outgoing with a positive attitude with an eye for detail
· Tax Credit certification is not required but is a plus
· General knowledge of multi-family residences, property management, leasing offices, apartment rentals
· Bi-lingual skills is a plus
· Knowledge of property management software such as YARDI, MRI, ONESITE, POP CARD, ON-SITE or YIELDSTAR
Other roles we staff include: Property and Leasing Managers, Assistant Managers, Leasing Consultants and Specialists, Bi-lingual Leasing and Maintenance professionals, Administrative Assistants, Concierges, Front Desk Support, Bookkeepers, Maintenance / Turnover / HVAC Technicians, Maintenance Supervisors, Porters, Groundskeepers and Housekeepers.
For other property management jobs near you, visit our website at www.csipropertymanagement.com
Equal Opportunity Employer
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