TAY Housing Case Manager

Organizational Overview:

Upward Bound House (UBH) is dedicated to ending the cycle of intergenerational family homelessness.  We compassionately provide a continuum of services ranging from crisis housing to permanent housing and homelessness prevention.  With over 30 years of experience in family homelessness, UBH is a leading services provider, contributing to and advocating for lasting solutions to end family homelessness.  Our diverse team is passionate about our mission, UBH provides a fast-paced environment that values empowerment, collaboration, diversity, relationships, efficiency and communication.  UBH provides a supportive, caring and merit-based environment for team members and is vested in their growth and development. We seek employees who are passionate about serving and making a difference in the lives of others.

Position Summary

 The ideal Case Manager & Housing Navigator builds and fosters healthy relationships with TAY and assists with helping them secure permanent housing; Provides life coaching and case management services to address multiple complex needs and reduce barriers, including referrals to UBH programs and/or other community resources. This position will work in our Transitional Housing Program for Transition Age Youth (TAY) families located in South Los Angeles.

ESSENTIAL RESPONSIBILITIES:

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  Provide life coaching and support services applying strengths-based, Positive Youth Development, and participant-centered


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  Develop a service and housing plan to establish goals and action steps toward stabilization, independent living, and self-sufficiency in conjunction with the


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  Help youth develop permanent connections in their lives to strengthen their support


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  Assist youth in identifying and accessing services necessary to reach long-term housing


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  Utilize personal vehicle, in good working order, to transport youth to appointments when


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  Meet with youth weekly, to monitor progress and /or barriers toward achieving their life aspiration


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  Complete clinical services assessment for each youth and share results with LCSW for next steps.


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  Provide crisis intervention services as


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  Work with TAY Education and Vocational Specialist to support youth in their education and employment


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  Work with UBH team members and community partners, and with input from youth, develop and implement engaging activities and


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  Provide and/or coordinate life skills such as parent-child communication, healthy development, healthy life skills (communication, sexual health and development etc.), relationship skills, career success, financial


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  Help youth identify and find housing options including assisting with completing housing and credit check


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  Perform recordkeeping and reporting of program activities on electronic reporting systems such as HMIS for outcomes and evaluation; and complete progress notes and program-related reporting as


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  Report issues and problems to supervisor and


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  Attend staff meetings.


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  Other duties and responsibilities as The duties and responsibilities listed are designed to provide typical examples of the work performed; not all duties and responsibilities assigned are included here, nor is it expected that all similar positions will be assigned every duty and responsibility.

QUALIFICATIONS:

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  Bachelor’s degree from an accredited college or university in social work, human services or a related field required; Master’s Degree in Social Work preferred.


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  Minimum of two-years experience providing services to persons experiencing homelessness, preferably Transition Age


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  Demonstrated experience in working with at-risk youth to reach their housing, employment, or education


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  Demonstrated experience in one or more of the following areas: mental health, chemical dependency, emotional/behavioral special education, at-risk youth


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  Demonstrated knowledge of and ability to work effectively with youth with a variety of identities, cultures, and backgrounds including ethnic/racial minorities and LGBTQ


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  Knowledge of Trauma-Informed Care and Practices a


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  Ability to work collaboratively, but


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  Strong written and verbal communication


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  Creative problem-solving


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  Ability to work in a


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  Exceptional organizational


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  Bilingual (English/Spanish) preferred.


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  Ability to work with diverse population.


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  Proficiency in MS Office Suite (Word, Excel, PowerPoint, Outlook).


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  Experience using a data management system to record client information and

MANDATORY REQUIREMENTS:

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    Valid California Driver’s License and proof of auto
  
  
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    TB Test Clearance (upon hire).
  
  
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    Successful completion of background screening.
    
    
  
  
  
  

RESPONSIBILITIES COMMON TO ALL AGENCY EMPLOYEES

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    Maintain a safe work environment and confidentiality at all times.
  
  
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    Be proactive, creative, and flexible in determining, evaluating, researching, and resolving issues.
  
  
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    Organize and prioritize multiple activities to meet all external and internal deadlines.
  
  
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    Maintain professional demeanor that reflects positively on the agency.
  
  
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    Demonstrate respect and courtesy toward others.
  
  
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    Able to thrive in a work environment emphasizing teamwork and collaboration.
  
  
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    Respond in a timely manner in all aspects of communication.
  
  
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    Work with average supervision.
  
  
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    Perform other duties as assigned.