Team Lead, Accounts Receivable

ABOUT ROLAND FOODS

Roland Foods, LLC, based in New York City, is an importer and distributor of high-quality specialty food products from more than 40 countries. Founded in Paris in 1934 and established in the U.S. in 1939, the Company provides customers with exceptional specialty foods, primarily offered under the Roland brand. The company sells its quality foods across the foodservice, retail, and industrial channels as well as internationally.  Foodservice is the heart of the business, with the Roland® brand being one of the esteemed back-of-house brands in the industry. Roland Foods’ is the original purveyor of the world’s finest flavors and its assortment is unrivalled, with products spanning global cuisine segments: from French Dijon mustard, to Israeli couscous, to Thai fish sauce, to Mexican salsa macha, Roland Foods procures ingredients from the places that make them best.  And for this the Roland® brand is synonymous with quality, authenticity and creativity for the consumer and chef alike.

ABOUT THE ROLE

Roland Foods is currently seeking a Team Lead of Accounts Receivable. This position is responsible for collections, deductions, and cash posting pertaining to the Retail and International channels. This role is based in our New York City office and reports directly to the Manager of Accounts Receivable. The Team Lead will have three direct reports.

As a response to the pandemic, Roland Foods office employees have transitioned to a hybrid working schedule, requiring employees to report in-person Tuesday through Thursday, with the option to telework on Monday and Friday each week. Due to the collaborative, cross-functional nature of the organization, employees at the NY and NJ offices are required to work in-person for the abovementioned days, outside of any People & Culture-approved disability accommodation request.

RESPONSIBILITIES 

Collections and Cash Posting Management

• Manage and support the team overseeing collections, cash posting, and deductions processing/disputes, by checking in regularly, reviewing team progress, and developing effective KPIs


• Partner with the Trade Finance Manager to ensure customer programs are accurate and customer deductions are appropriately matched or disputed


• Escalate delinquent accounts to customer service and sales team for cross-functional collaboration


• Oversee new customer setup and assist in determining credit terms


• Oversee customer order holds


• Assist in monthly bank reconciliation

General

• Lead external audits, including preparation of schedules and gathering of support


• Identify and resolve process/system inefficiencies and drive process improvements; implement best practices and leverage technology to streamline operations


• Provide guidance on complex issues and foster a collaborative and results-driven work environment


• Prepare ad-hoc analysis as needed by management


• Hire, manage, motivate, and formally evaluate the performance of all direct reports

QUALIFICATIONS AND SKILLS

• Minimum 2 years of accounting experience, including Accounts Receivable


• Proficiency with Microsoft D365


• Knowledge of US GAAP and internal controls.


• Experience performing and reviewing balance sheet account reconciliations

Preferred

• Experience in Tableau


• Process improvement mindset leveraging information systems


• Strong analytical/problem-solving skills, with outstanding attention to detail and excellent organizational skills


• Strong communication and interpersonal skills with the ability to interact with, manage, motivate, and support the team’s staff

SALARY RANGE

Roland Foods hires exceptional people to perform a wide variety of important functions that contribute to the success of the Company. One of the ways Roland Foods does that is through a competitive compensation package. The base salary for this role will be $85,000 - $95,000.

Based on your qualifications, previous experience, and transferable skills, the Company will determine at its sole discretion, the salary offered.

Founded by immigrants, Roland Foods knows that diversity is the spice of life. We believe in the power of food to open minds, spark adventure, and bring diverse people together.  All are welcome at our table! We know the transformative value of food in individual lives and communities. Because of this, we insist on obtaining the highest-quality ingredients and talent!

Roland Foods is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Roland Foods considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Roland Foods is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at [email protected].

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