Team Lead, Inside Sales Executive

Intermex Wire Transfer is a dynamic, fast-paced, and innovative fintech specializing in remittances and financial products for underrepresented consumers. Since 1994, we have been a leader in the money transfer industry, connecting thousands of people with their families and communities. With a trusted network of retail locations and convenient online transfer options, we ensure our customers' money arrives exactly where and when they need it. At Intermex, we help consumers save while caring for what matters most.

What you will do

Our Team Lead, Agent Sales Executive is responsible for maintaining and developing relationships with assigned area agents, including the day-to-day execution of FX investments, managing the ROI in order to achieve sales objectives and revenue goals in conjunction with the members in the field. Agent Sales Executives will also leverage other Intermex products and services to increase profits, agent transactions, and loyalty. This role is ideal for candidates who are success driven and enjoy working in a fast-paced and changing environment with a diverse team. Candidates should possess experience in an outbound dialing phone based sales role and have good mathematical reasoning.

Must be able to work evenings and weekends:

5 days a week with either Tuesday & Saturday off -OR- Wednesday & Sunday off
Can choose either: 10am to 7pm, 11am to 8pm, or 12pm to 9pm
100% in office with hybrid potential after 90 days based on performance

What you bring

• Provide support and build strong relationships with current and new agents


• Monitor and negotiate day-to-day FX rates, commissions and customer fees to increase volume transactions


• Perform regular market analysis on competitors rates and pricings


• Facilitate exchange rate changes as suggested and requested by agents


• Support agents with transactions and provide resolutions to maximize customer satisfaction


• Partner with Field and Internal sales teams to increase volume and transactional revenue streams


• Strive to generate and increase transactions to maximize revenue

What you have

• 2 or more years of Sales experience


• Bachelors or Associate’s Degree in Business Administration, Finance, Economics, International Business or related fields (Preferred, not required)


• Analytical and mathematical reasoning (We provide automated digital calculators to assist in sales decision making, but reps must interpret data at a high level)


• Proficiency in Excel and other MS Office software


• Create approach to decision making and escalation when needed


• Must be bilingual either English/Spanish or English/Kreyol

Our Perks

• We promote from within and invest in you with internal programs, training, and initiatives to develop your skills and help you reach your goals. You choose where you want to go—we help you get there 


• 401K plan with company match


• 15 days PTO


• Free Employee Dental and Vision benefits (Coverage available on the first of the month after your start date)


• Medical benefits (Coverage available on the first of the month after your start date)


• Maternity programs via Cigna Healthy Pregnancies, Healthy Babies' program


• Discounted gym memberships to over 12K fitness centers nationwide


• Employee Discounted Marketplace for Travel, Auto, Electronics, Sporting Events, Restaurants and more.


• Business casual dress code


• Competitive base salary plus uncapped on-target sales commissions


• We celebrate successes and reward our people for their hard work every day

#IMXSRS

Intermex Wire Transfer LLC. is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

When accepting employment with Intermex Wire Transfer LLC., you authorize Intermex to conduct a background check as part of the hiring process. This includes a review of your criminal history, education, and employment history. You have the right to receive a copy of the background check report if you request it. This authorization is in accordance with the Fair Credit Reporting Act.

This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Intermex Wire Transfer LLC. makes hiring decisions based solely on qualifications, merit, and business needs at the time.

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