Team Lead | Pheasant Hollow

Program: Pheasant Hollow 

Pay: Range starts at $20.65/hour (pay is calculated based on years of related experience)

Shift Differential: Additional $2.25/hour

Schedule: Monday – Friday | 8am – 5pm

Benefits Highlights

• On-Demand Pay allows access to a portion of earned wages before the usual payday.
• Time off includes 15 days of annual accrued paid time off, which increases by one day with each year of service, 11 paid holidays, 2 wellness days, and paid parental leave.
• Full-time and part-time (30+ hours) team members are eligible for health, dental, vision, life & disability insurance, accident, hospital indemnity, critical illness, financial protection, and pet insurance.
• Your out-of-pocket medical costs of up to $2000 for individuals and $4000 for families may qualify for reimbursement through our Garner HRA. In addition, based on the medical plan you choose, you can utilize pre-tax dollars to pay for eligible healthcare costs with an HSA, which includes a company match of up to $900 for individuals and $1800 for a family.
• We help our team members with tuition reimbursement, new licensure reimbursement, and career training and development. Valley also participates in Utah and federal student loan forgiveness programs.
• Our discounts and perks program provides more than $4500 in savings on everything from pizza to the zoo to movie tickets and oil changes!
• 401(k) retirement program allows for both pre-tax and post-tax contributions and includes a company match up to 6% of your annual salary.

Why Valley?

Since 1984, Valley Behavioral Health has helped thousands of adults, children, and families access high-quality behavioral health care. As the largest non-profit community behavioral health provider in the Intermountain Region, Valley offers a comprehensive range of services to ensure each individual receives the personalized care they need to heal and grow.
You will belong in a community where you can be yourself, grow your career, and embrace new opportunities. Valley is committed to being an organization that promotes authenticity and encourages opportunities for success.

Job Summary & Deliverables

The Team Lead performs a variety of supervisory tasks and ensures employees have the resources and training to perform their jobs successfully. The Team Lead possesses advanced knowledge and skill in their respective function and utilizes this knowledge and skill to train, coach, and supervise employees. The Team Lead actively encourages a culture of collaboration and teamwork. 

Essential Functions

• Supervises the daily activities and operational performance of a team of direct care employees
• Ensures ongoing and transparent communication by holding huddles, one-to-one meetings, and the utilization of approved communication resources. Ensures communication saturation. 
• Promotes a culture of strong performance and high morale
• Provides orientation, training, and mentoring to new employees; ensures that orientation and training
• objectives are completed within established timeframes 
• Ensures the completion of clinical and operational goals within required timelines
• Coordinates and trains employees to understand program service delivery model and how each member of the team serves to ensure fulfillment 
• Ensures employee compliance with company policy, procedure and operational expectations
• Addresses performance problems and provides appropriate support
• Improves employee competence by providing educational resources and training
• Improves clinical, operational, and financial results by analyzing data; monitoring variances; identifying trends; recommending actions to management
• Prepares and analyzes reports as required
• Manages employee timecards and other payroll responsibilities
• Works with the Quality Assurance department and Valley Leadership to ensure compliance with all related and applicable regulatory requirements including but not limited to: grants, licensing, audits, property management and Medicaid
• Performs client care responsibilities including targeted case management, medication distribution, client transportation, etc.
• Coordinates with leadership to ensure shift coverage; provides on-call coverage as assigned

Education

• High School diploma or equivalent 

Experience

• Six months direct care experience 

Licenses/Certifications

• Professional License/Certificate as required by job function
• CPR certification as required by department
• Valley de-escalation certification as required by department
• Driving positions require a current Utah Driver’s license, must be 21 

Preferred Qualifications

• Associate degree, any field of study
• One year of supervisory experience