Team Lead, Product Experience & Design

Description
Grow with the best. Join a smart, creative, and inspired team that works to support innovation. The Stantec community unites more than 28,000 employees working in over 400 locations across 6 continents.
Your Opportunity
We are seeking a Team Lead, Product Experience & Design to join our digital team (Stantec.io) to help build meaningful digital products which make the world a better place for all of us.
Stantec.io combines cutting-edge technology with Stantec's deep domain expertise to solve the most difficult challenges facing our global community. We will drive digital innovation and fundamentally change the way our clients experience our Science, Engineering, and Design through a robust eco-system of world class software applications, data products & digital professional services.
Your Key Responsibilities
You will play a pivotal role in shaping the future of our digital products. Reporting to the Director of Product Development, you will spearhead a dynamic team of UI/UX designers, driving excellence across five key pillars including leadership, experience, design, research, and engagement. Leadership, where your strategic vision guides the team and continuously improves skillsets. Experience, ensuring our products are intuitive, user centric, and differentiators. Design, bringing innovation and aesthetics together to create effective solutions. Research, conducting insightful studies and experiments to inform design decisions. And Engagement, helping foster meaningful connections between our products and users. Your expertise will be instrumental in shaping the digital future of Stantec and our pursuit of delivering innovation to create a better, safer world.
Leadership
* Lead, inspire, and provide direction for a creative team of UI/UX designers
* Responsible for team buildout and growth, incorporating new skillsets as needed
* Promote awareness of UI/UX design and its effectiveness throughout Stantec
* Design thought leadership by staying informed with current design patterns and continuing to progress our visual identity, design library, and creative processes
* Communicating vision across the product portfolio to stakeholders
* Lead meaningful workshops throughout product development including persona development, storyboarding, story mapping, wireframing, and more
* Confidently presenting design prototypes to communicating and align vision across the product portfolio to stakeholders
Design
* Responsible for the development and implementation of the creative strategy: managing skillsets, resourcing, establishing processes, managing tooling, and setting the creative vision.
* Maintain the design guidelines within a design system and help promote its adoption.
* Collaborate with team members to lead design and follow implementations through the development lifecycle for a variety of digital products.
* Continually look for new and innovative ways to visualize data to improve readability, contextualization, and storytelling.
* Build storyboards, wireframes, workflows, and high-fidelity design mockups to help communicate concepts.
* Implement best practices for designs centered around reusability, flexibility, and scalability.
* Work closely with product managers and product owners to incorporate their ideas and feedback.
Experience
* Refine and enhance experiences across the entire customer journey from customer acquisition, to onboarding, to functional usage, to upselling and renewals
* Deeply understand customer needs and how to craft intuitive workflows
* Ability to understand existing processes, from legacy solutions or manual tasks, and how to automate and improve them
* Understanding of the role of empathy in design thinking and how to

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