Team Leader

About Us:
We are a fast-paced, high-energy fast food restaurant dedicated to delivering fresh, tasty meals and exceptional customer service. Our success comes from our passionate team, and we’re now looking for a motivated Team Leader to help guide and support our crew in delivering great results every shift.

Role Overview:
As a Team Leader, you will be the shift lead, ensuring smooth operations, motivating the team, and maintaining high standards of food quality, speed, and service. You’ll be hands-on in the kitchen and front of house, leading by example and stepping in wherever needed to keep things running efficiently.

Key Responsibilities:

• Lead and motivate team members to deliver excellent service and maintain quality standards


• Oversee food preparation, cooking, and presentation according to company guidelines


• Organize shift tasks, delegate responsibilities, and ensure smooth workflow


• Monitor food safety, hygiene, and health standards at all times


• Train and coach new team members


• Handle customer queries and resolve any issues professionally


• Support with stock control, ordering, and daily reports


• Ensure targets for speed, quality, and customer satisfaction are met

Requirements:

• Previous experience in a supervisory role in fast food, quick-service, or hospitality


• Strong leadership, communication, and problem-solving skills


• Ability to work in a high-pressure, fast-paced environment


• Flexible availability, including evenings, weekends, and holidays


• Positive attitude and commitment to team success