Team Leader

THE JOB IN ONE SENTENCE

You run the floor like an owner — directing your team, protecting the guest experience, and holding the standard without having to be told to.

What does winning look like in this role?

Six months from now, a great Team Leader at Chick-fil-A Hueytown has done these things:

✓  Opened or closed without a single missed step — leadership never had to come behind you to clean it up.

✓  Led the team through busy periods with clarity and composure — urgency without panic.

✓  Coached team members through a real performance moment — and it landed. You corrected quickly and built confidence, not resentment.

✓  Earned the trust of your team: when you direct, people move — not because they have to, but because they respect you.

✓  Delivered shifts where no guest recovery was needed. You saw the problem before it became one.

✓  Someone on the leadership team has said: “Have you thought about a Manager role?”

WHAT YOU’LL BE DOING DAY-TO-DAY

• Setting positional assignments and managing shift flow from open to close
• Coaching in real time — setting expectations, correcting quickly, and building confidence on the floor
• Running kitchen, drive-thru, and dining room operations with speed and accuracy during peak volume
• Catching guest recovery opportunities before they escalate
• Communicating clearly with managers about staffing, issues, and shift priorities
• Supporting training and onboarding — reinforcing the basics for new team members consistently
• Maintaining food-safe standards throughout your shift: temperatures, handling, labeling
• Completing shift documentation, waste logs, and handoff notes (including immediate performance feedback)

WHAT “GREAT” LOOKS LIKE HERE

• Clarity: people know what good looks like and what to do next — because you told them
• Urgency with calm: you keep pace without creating panic
• Fairness: standards apply to everyone, every shift, without exception
• Follow-through: you close loops — tasks, coaching moments, and commitments
• Guest-first mindset: every decision you make has the guest experience in view

WHO THRIVES HERE

This is a founding team. The people who join now help set the standard for everything that comes after. We’re looking for Team Leaders who lead by example before they lead with words — people who are calm when it’s loud, who take ownership when something’s wrong, and who see this role as a launching pad, not a landing spot.

• You earn respect through action, not title
• You stay composed under pressure and move with urgency without creating chaos
• You want to grow — and you understand that growth is earned, not given

WHAT WE NEED FROM YOU

• Reliable availability including weekends and peak meal periods
• At least 6 months of experience in a team environment where others counted on you to show up and deliver
• Strong verbal communication — you direct others with clarity, not volume
• Ability to stand, move, and work in a fast-paced environment for extended periods

BENEFITS

• Competitive hourly pay — commensurate with experience and availability
• Free meal every shift worked
• Sundays off — always, no exceptions
• Direct2Care: free tele-health access connecting you with real health providers from your phone
• Chick-fil-A Leadership Scholarship opportunities
• A clear path: increased responsibility for those who demonstrate excellence and consistency

Work schedule

• 8 hour shift