Team Leader

Company : Brightermonday Kenya

Job Description - Team Leader

We are looking for a proactive and results-driven Team Leader to oversee branch operations and lead a high-performing sales team. The successful candidate will drive logbook loan sales, ensure compliance with company policies, and support team development to achieve branch targets.

RESPONSIBILITIES

-Oversee day-to-day branch operations while leading and supporting a team to drive logbook loan sales.

-Monitor individual and team performance against KPIs

-Ensure adherence to company policies, procedures, and regulatory requirements

-Coach team members through daily follow-ups, meetings, and performance reviews

-Handle escalated customer issues professionally and promptly

-Grow the branch portfolio

-Prepare and submit daily, weekly, and monthly performance reports

-Support onboarding and training of new team members

-Oversee day-to-day branch operations while leading and supporting a team to drive logbook loan sales.

Requirements

QUALIFICATION

-Diploma or Degree in Business, Finance, or related field

- 2-3 years experience in logbook loans or microfinance

-Strong leadership and team management skills

Excellent communication and sales abilities

-Result-oriented and target driven

-High integrity and good knowledge of loan recovery processes

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Team Leader

Job Description - Team Leader

Requirements

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