Job Description - Team Leader Commercial Insurance Department (Bilingual)
Bilingual Customer Service and Sales Agent Opportunity
Location: Norcross, GA| Hours: 40 per week (10 AM - 6 PM)
Are you passionate about helping others and fluent in Spanish and English?
Do you want to grow and learn new skills?
Join our team at Calidad Insurance, where you can make a real difference in serving the Hispanic community.
About the Role
We are looking for a driven, bilingual Commercial Insurance Team Leader to lead and grow our Commercial Department. This role is ideal for someone with strong commercial insurance experience, a consultative sales approach, and a leadership mindset.
You will serve as a key point of contact for commercial clients—especially within the Hispanic market—while helping expand our commercial portfolio through relationship-building, active networking with business owners, partners, and community contacts, strategic selling, and team collaboration.
Why Join Calidad Insurance?
Leadership Opportunity: Lead and strengthen our Commercial Department.
Make an Impact: Be the main point of contact for commercial clients, especially Hispanic business owners.
Growth Path: Clear opportunity for professional growth and potential agency ownership in the future.
Established Company: 20+ years of experience with strong systems and processes.
Supportive Team: Collaborative, professional, and growth-oriented culture.
Benefits: Vision, dental, disability insurance, PTO, vacation time, and more.
Stable schedule: Full-time, stable schedule (40 hours per week)
Key Responsibilities
Serve as the primary point of contact for commercial insurance clients
Build and maintain long-term client relationships, particularly within the Hispanic business community
Analyze commercial risks and recommend appropriate coverage solutions
Sell and upsell commercial insurance policies
Meet and exceed personal and department sales goals
Handle client inquiries, payments, and database updates accurately
Collaborate with team members to strengthen and grow the Commercial Department
Contribute to process improvement and overall department success
What We’re Looking For
Bilingual: Fluent in Spanish and English (required).
Experience:
Minimum 2+ years in the insurance industry.
Strong experience with commercial insurance policies.
License: Active Property & Casualty License (required).
Sales-Driven: Proven sales skills and ability to find and develop clients.
Leadership Mindset: Comfortable guiding clients and supporting team success.
Strong Communication: Excellent relationship-building and problem-solving skills.
Tech-Savvy: Comfortable working with databases, systems, and digital tools.
Ready to Grow With Us?
Join Calidad Insurance and be part of a team that values leadership, integrity, and long-term growth. Help us continue building a strong Commercial Insurance Department while making a meaningful impact on the businesses we serve.
and take the next step in your professional journey. Visit www.calidadinsurance.com to learn more.
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