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Team Leader | Philippines
Remote - Philippines
Join Peak Support: Where Passion Meets Purpose
At Peak Support, we're not just another outsourcing company—we're a dynamic, fast-growing team that values integrity, respect, excellence, collaboration, and compassion. As a Great Place to Work-Certified™ company with the best Glassdoor rating in the business process outsourcing (BPO) industry, we're committed to creating an exceptional employee experience. If you share our values and are passionate about delivering outstanding customer service, we want to hear from you!
We offer:
Ready to take the next step in your career? Join the Peak Support team and discover why we're the top-rated employer in our industry.
Apply now and let's start our journey together!
What you will do:
We are seeking a dynamic Team Leader to play a pivotal role in enhancing and fortifying our client’s brand message through daily interactions with customers and team members. The ideal candidate possesses proven leadership experience and exceptional written and verbal communication skills. They should feel confident in guiding a team, engaging with management and key stakeholders, and handling inbound calls, chats, emails, and social media messages with professionalism, accuracy, and timeliness.
The successful candidate will join a responsive team of highly motivated and productive individuals operating in a fast-paced environment with high organizational expectations. Nonetheless, we prioritize quality—both in our output and in the well-being of our employees.
We are seeking individuals who possess:
Requirements:
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