Job Description - Team Member

Team Member Overview

At Chick-fil-A, Customer Service Team members are responsible for providing an exceptional dining experience for everyone they serve each day. We are looking for both full-time and part-time Customer Service Team Members who are hard-working, team-oriented, friendly, and honest. The perks of being a Chick-fil-A Team Member include flexible hours, competitive pay, and a positive atmosphere!

Responsibilities

  • Following Chick-fil-A's operational policies and procedures.
  • Greeting and serving guests with enthusiasm, courtesy, and hospitality.
  • Taking orders and making accurate changes quickly.
  • Demonstrating knowledge of the brand, products, and promotions.
  • Ensuring guest complaints are resolved properly and swiftly.
  • Ensuring product quality and consistency.
  • Assisting leadership in executing opening and/or closing procedures.
  • Modeling and supporting clear communications between the front counter and kitchen staff.
  • Following sanitation and safety procedures.
  • Maintaining consistent attendance and punctuality.

Requirements

  • Ability to handle multiple tasks at once and work in a fast-paced environment
  • Ability to stand for prolonged periods, walk, bend, kneel, squat, and lift heavy objects, as needed.
  • Ability to work at a quick, yet efficient and thorough pace.
  • Team-oriented, adaptable, dependable, and strong work ethic.
  • Positive attitude.
  • Customer service oriented.
  • Ability to communicate effectively with guests and team members.
  • Honors and encourages others to follow the visions and values of the business.
  • Treats others with honor, dignity, and respect.

Our Benefits Include:

  • A fun work environment where you can positively influence others
  • Flexible scheduling (and closed on Sundays)
  • Learning first-hand from an experienced Operator and Restaurant Leaders
  • Intentional growth and development to help you reach your professional goals
  • Scholarship opportunities
  • Insurance and 401K opportunities
  • Competitive pay
  • Employee Meals

Most Chick-fil-A® Restaurants are operated by independent franchised business owners

who make all their own employment decisions and are responsible for their own

content and policies.

Work schedule

  • Weekend availability
  • Monday to Friday
  • Day shift
  • Night shift
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