Team Support Specialist

The Team Support Specialist (TSS) will work within our Transition & Children's Support Team. The TSS will serve a dual role on this team. They will serve as a Direct Support Specialist (DSP) during their scheduled DSP shifts and serve as an on-site presence providing guidance to the team and detailed administrative support to the STC. The TSS is flexible, knowledgeable, creative, and organized in all of their actions to support the whole team in delivering excellent support.

Wage & Benefits: $25 per hour

• We offer Medical, Dental, Vision, Life, Supplemental Insurance and FSA for full-time employees, 401(K), Gym discounts and reimbursements, and other lifestyle discounts available to all employees.

Position Type: Full-Time, 40 hours weekly Sunday - Wednesday

Skills and Qualifications:

• Education Requirement: High School Diploma/GED and preference is given to applicants with college degrees in related fields. 
  


• Experience Requirement: At least 6 months required in a position with similar job skills and abilities.
  


• Must be at least 18 years of age when starting employment.


• Must have and show intermediate computer skills and can learn agency applications.


• Excellent interpersonal skills.


• Well-organized and attentive to detail.


• Cooperative and willing to learn.


• Ability to interpret various instructions.


• Enhanced math skills – must be able to accurately balance a budget and basic math transactions.


• Professional, clear, and positive oral and written communication skills both expressive and receptive.


• PCL’s Team members must have dependable, reliable, and regular work attendance, and must adhere to attendance policies.

Job Duties:

• Enhanced documentation to support the Service Team, including Medical, ISP, support documents, and any corrections needed.


• Direct Support Professional (DSP) Duties:
  
  
  
  • Distributing medications, cooking, house cleaning, providing/assisting with transportation, working through challenging behaviors, and intimate care.
  
  
  • Promote and implement PCL’s mission in the lives of those we support.
  
  
  • Provide a stable living environment by respecting dignity, individual choice, input, and health and safety needs.
  
  
  • Be an active participant in the design, implementation, and monitoring of Person Centered Plans.
  
  
  
  


• Team Development:
  
  
  
  
  • Assist in Onboarding for New Employees.
  
  
  • Assist the Service Team Coordinators in training, motivating, and coaching DSPs.
  
  
  • Provide guidance for DSPs while on shift.
  
  
  • Assist with staff scheduling & keeping the Google calendar up to date.
  
  
  
  


• On-site Oversight of Home Functions:
  
  
  
  
  • Order supplies and medications, and arrange deliveries as needed.
  
  
  • Provide consistent and timely communication between the People Supported, their Families, DSPs, and the STC.
  
  
  • Provide financial oversight to ensure the consistent quality of home operations and service.
  
  
  • Assist with taking notes for meetings.
  
  
  • Participate in LSQ Work Sessions/State Review functions and provide needed support in completing associated tasks.
  
  
  • Attend doctors’ appointments, providing oral and written follow-ups.
  
  
  
  

Certifications and Training:

• Must pass required DHS background check and Protective Service Investigations.


• This position requires a valid driver’s license and to be eligible to drive agency vehicles.


• Complete and maintain all certifications as required by the position, PCL, and other governing agencies.


• Must be able to obtain and maintain certification to a satisfactory level in Oregon Intervention System (training provided if hired).


• Must be able to obtain and maintain certification in CPR (training provided if hired).


• Complete all duties related to being a Mandatory Abuse Reporter.


• New hire orientation and on-site training must be completed within 60 days of hire.