Teammate Readiness & Enablement Senior Specialist

Company : Truist Bank

Job Type : Full Time

214 North Tryon Street, Charlotte

Number of Applicants

000+

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Job Description - Teammate Readiness & Enablement Senior Specialist

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Regular or Temporary:

Regular

Language Fluency: English (Required)

Work Shift:

1st shift (United States of America)

Please review the following job description:

Responsible for designing and developing readiness and enablement content for CSBB teammates with a focus on supporting the Small Business Segment and Deposit Product line. Translates complex business initiatives, product updates, and process changes into clear, actionable training and materials that drive adoption and field execution.
Partners with stakeholders on larger initiatives to deliver high-quality, role-based content that supports teammate performance and client impact.
This role supports enterprise consumer banking priorities and is not specific to Mortgage products or operations.

There is a 5 day in-office expectation.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.
1. Effectively create, develop and deploy assigned teammate readiness initiatives, projects and assignments.
2. Meets deadlines and milestones in timely manner - includes proactive planning with Implementation Project Manager or Project Managers for key delivery dates and execution
3. Effectively communicates with stake holders in planning, deploying and follow up actions to drive full adoption, execution and sustained performance of assigned initiatives to meet TR&E standards
4. Builds, creates, reviews and inspects teammates' outputs and deliverables to meet TR&E standards consistently
5. Ability to quickly and proactively engage appropriate partners for successful project completion - e.g. SMEs, compliance, Project Managers, WFM
6. Consistently delivers effective written and verbal communications of self, and that of team for each milestone
7. Effectively and actively represent TR&E in key work streams and assigned projects
8. Ability to predict, manage and solve for potential road blocks, pitfalls and concerns in projects representing the CCC for self and team
QUALIFICATIONS
Required Qualifications:
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Bachelor Degree or equivalent experience and related training.
2. 10 year's Financial Services experience or equivalent work experience.
3. Training experience to include instructional design, class facilitation with writing content material for adult learners.
4. Thorough knowledge of CSBB operational procedures, policies, etc.

5. Proficiency in Computer Applications (Skype/Web Ex, MS Office, Excel and Power Point), Technical, Interpersonal, Problem Solving and ability to work efficiently across multiple platforms.
6. Highly developed written and verbal communications (including grammar and spelling).
7. Experience leading projects.
8. Ability to execute on a project and define realization factors proving success of the project.
Preferred Qualifications:
1. Branch, Small Business and/or Product Management experience.
2. Demonstrated ability to influence, manage or have experience managing high performing teams.
3. Ability to execute on a project and define realization factors proving success of the project.
4. Experience leading project teams.

General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist’s generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.

Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace.

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