Technical Business Analyst

Short Description

Your responsibilities as a Technical Business Analyst will be:

• Lead discovery sessions with stakeholders to identify business needs, improvement opportunities, and pain points in payments, onboarding, and reconciliation processes.


• Perform As-Is / To-Be analysis to map current processes and design optimized future-state workflows.


• Conduct gap analysis between business requirements and existing technical capabilities.


• Apply critical thinking to propose innovative solutions that maximize ROI and minimize risk.


• Identify opportunities to automate processes using AI/ML, improving operational efficiency and fraud detection.


• Facilitate requirement gathering workshops, interviews, and cross-functional sessions.


• Document requirements as User Stories (As a / I want / So that) with detailed Acceptance Criteria (including Gherkin format).


• Create and maintain BRDs, functional specifications, process flows, and documentation in tools like Azure DevOps and Confluence.


• Ensure full traceability of requirements throughout the SDLC.


• Participate in Agile ceremonies (Sprint Planning, Stand-ups, Reviews, Retrospectives, Backlog Refinement).


• Collaborate with Product Owners to prioritize backlog based on business value.


• Act as a bridge between business, development, UX/UI, compliance, and operations teams.


• Support UAT, data validation, and defect management processes.

Physical Requirements

Education

EXPERIENCE

CERTIFICATES AND LICENSES

Competencies