Technical Business Development Manager

Job Summary:

We are seeking a high-energy, results-driven Technical Business Development Manager who excels at both opening new doors and nurturing the ones already open. In this hybrid "hunter-farmer" role, you will drive top-line revenue growth by identifying and securing new market opportunities, while simultaneously managing, retaining, and expanding a curated portfolio of our existing high-value accounts.

The ideal candidate thrives on the thrill of the chase but understands that the real magic happens when a closed deal turns into a long-term, mutually beneficial partnership. You will act as the strategic face of our brand, balancing aggressive outbound growth with meticulous relationship management.

Essential Duties and Responsibilities:

The Technical Business Development Manager is responsible for driving strategic growth within the Equipment Solutions Business Unit (ESBU) by identifying new business opportunities, developing customer relationships, and aligning technical solutions with client requirements. This role serves as the primary link between prospective customers and internal cross-functional teams, ensuring a seamless transition from opportunity identification through long-term account development.

Strategic Planning & Market Development

• Develop and execute comprehensive business development strategies to expand ESBU market share and achieve revenue growth objectives.
• Identify, evaluate, and pursue new business opportunities within high-growth industries, including Robotics, Energy, Medical Devices, Industrial Automation, and related technology sectors.
• Conduct market research and competitive analysis to identify emerging trends, customer needs, and potential growth areas.
• Define and communicate BizLink’s unique value proposition, technical capabilities, and competitive differentiators to prospective customers.
• Collaborate with leadership to develop annual sales plans, budgets, and revenue forecasts for new and existing accounts.
• Establish strategic account plans and growth initiatives that align with corporate objectives.

Business Development & Sales Execution

• Generate and maintain a robust sales pipeline through proactive prospecting, cold outreach, industry networking, referrals, and participation in trade shows and conferences.
• Identify key decision-makers, influencers, and stakeholders within target organizations and develop engagement strategies to build relationships.
• Facilitate introductions and meetings between prospective clients and internal technical, engineering, and executive stakeholders.
• Lead customer presentations, technical discussions, and business reviews at all organizational levels, including engineering teams, procurement groups, and executive leadership.
• Develop customized proposals, solutions, and business cases that address customer operational challenges, technical requirements, and strategic goals.
• Support contract negotiations and commercial discussions to secure profitable business opportunities.

Technical & Customer Relationship Management

• Serve as a trusted advisor to customers by understanding their technical requirements, manufacturing challenges, and long-term business objectives.
• Build and maintain strong relationships with both prospective and existing customers to drive customer satisfaction, retention, and account growth.
• Coordinate customer visits, technical reviews, and business development activities to strengthen partnerships and identify additional opportunities.
• Collaborate with engineering teams to ensure proposed solutions meet customer specifications and application requirements.
• Gather and communicate customer feedback, market intelligence, and competitive insights to internal stakeholders.

Cross-Functional Collaboration

• Partner closely with Engineering, Quoting, Program Management, Operations, and Supply Chain teams to ensure customer requirements are effectively translated into executable solutions.
• Support RFQ reviews, pricing strategies, technical evaluations, and project launch activities.
• Coordinate with global business units and international teams to leverage company resources, manufacturing capabilities, and technical expertise.
• Facilitate communication between customers and internal teams throughout the sales cycle to ensure alignment on scope, pricing, timelines, and deliverables.

CRM Management, Reporting & Operational Excellence

• Maintain accurate and up-to-date customer records, opportunity pipelines, RFQs, forecasts, and account activities within Salesforce CRM.
• Track and analyze sales performance metrics, opportunity status, win/loss trends, and revenue forecasts.
• Prepare regular reports and business updates for leadership regarding pipeline health, market conditions, customer feedback, and growth opportunities.
• Ensure compliance with company policies, quality standards, and business processes throughout all customer interactions.
• Consistently achieve or exceed established quarterly and annual sales targets, KPIs, and OKRs.

Professional Development

• Stay current with industry technologies, market developments, and emerging trends relevant to ESBU target markets.
• Participate in professional training, industry associations, conferences, and continuous learning initiatives.
• Support special projects and additional responsibilities as assigned by management to contribute to overall business success.

 Qualifications: 

• B.S. in Electrical Engineering or related fields is preferred.
• At least 5 years of experience in business development or sales related roles (Intermediate level) in the wire harness industry. 
• Background and experience in Medical, Robotics or Energy industries are highly preferred.
• Strong interpersonal skills and ability to collaborate with cross functional teams.
• Excellent problem-solving skills and analytical capabilities. 
• Successful track record in meeting objectives