Technical Capability & Pricing Analyst - Full Time

The Technical Capability & Pricing Analyst is responsible for managing the end-to-end pricing and technical capability assessment process for customer requests involving calibration, metrology, and related precision measurement services.

• This role translates customer instrument lists and technical requirements into accurate, service-focused, and margin-effective quotations while ensuring alignment with Client’s operational capabilities, quality standards, and service offerings.
• The position serves as a critical link between Sales, Operations, Laboratory Management, Quality and Technical Experts.
• Client’s ideal candidate: Combines the technical knowledge of an experienced calibration professional with the analytical and commercial skills of a pricing analyst.
• This individual understands both how calibration work is performed and how it should be scoped, priced, and delivered profitably across a large multi-site organization.

Key Responsibilities:

• Review customer requirements and equipment lists to determine calibration capability and service feasibility.
• Identify appropriate laboratories, technical resources, and service locations across the Client’s network.
• Develop accurate and profitable pricing models and quotations.
• Evaluate labor requirements, technical complexity, turnaround expectations, and onsite service needs.
• Collect, organize, cleanse, and analyze data from technical databases and operational systems.
• Maintain capability databases and support continuous process improvement.
• Ensure alignment with ISO/IEC 17025 requirements and applicable quality standards.
• Partner with Sales, Operations, Quality and Technical Leadership to support customer opportunities and business growth.

Requirements:

• 3-5+ years of experience in calibration services, metrology, technical operations, industrial instrumentation, engineering support, or technical estimating.
• Bachelor's degree in Engineering, Business, Operations, Data Analytics, Physical Sciences, or related field, or equivalent experience.
• Experience interpreting technical specifications and instrumentation requirements.
• Advanced Microsoft Excel skills including Pivot Tables, XLOOKUP/VLOOKUP, and data analysis.

Preferred Qualifications:

• Experience working in an ISO/IEC 17025 accredited environment.
• Calibration laboratory experience.
• Experience supporting onsite calibration services.
• Power Query experience.
• Experience with ERP, CRM, quoting, or calibration management software.
• Previous laboratory management, technical management, or lead technician experience.

Technical Knowledge:

• Dimensional calibration
• Pressure calibration
• Temperature calibration
• DC/LF Electrical calibration
• RF / uW calibration
• Process instrumentation
• Metrology principles
• Calibration uncertainty concepts
• Test Uncertainty Ratios (TUR)
• ISO/IEC 17025 requirements

Critical Competencies:

• Technical aptitude and analytical thinking
• Commercial awareness and margin analysis
• Customer-focused decision making
• Strong attention to detail
• Excellent communication and collaboration skills
• Problem-solving and critical-thinking abilities