Technical Consultant - System Engineering focus

Overview

Responsibilities

• Participate in advanced Professional Services engagement types, including:
  
  
  
  • Enterprise migrations and architecture modernization efforts
  
  
  • System challenge resolution and advanced troubleshooting
  
  
  • System Recovery Confidence Exercises and disaster recovery protection
  
  
  • System proofs of concept for advanced ArcGIS Enterprise deployments
  
  
  • Advanced ArcGIS Enterprise and database upgrades and deployments
  
  
  • Windows, Linux, and Kubernetes‑based deployments
  
  
  
  


• Apply working knowledge of technologies that complement ArcGIS Enterprise, including relational databases (RDBMS), NoSQL stores, object storage systems, SAN, NAS, and related enterprise data tier components.


• Apply understanding of server‑side servicing stack models, enterprise authentication methods (native credentials, domain‑based authentication, SAML/OIDC, and related protocols), and foundational networking concepts such as TCP/IP, DNS, routing, and TLS.


• Lead customers and colleagues using well‑defined, repeatable system engineering methods that create shared understanding and successful outcomes at the intersection of ArcGIS Enterprise and enterprise IT systems.


• Collaborate closely with Professional Services staff to resolve complex technical challenges and support the technical growth and skill development of less‑experienced colleagues.

Requirements

• 5+ years of professional experience implementing and supporting enterprise GIS systems


• Experience administering ArcGIS Enterprise


• Familiarity with troubleshooting technical issues in server‑based systems


• Demonstrated ability to consistently apply a systematic, best‑practice‑driven approach to system engineering


• Ability to clearly communicate technical concepts to customers, executives, and technical and non‑technical audiences


• Ability to travel up to 25%


• Bachelor’s degree in Computer Science, Mathematics, Geographic Information Systems (GIS), or a related STEM field

Recommended Qualifications

• Knowledge of or interest in additional ArcGIS technologies


• Practical experience with one or more major cloud providers


• Experience with scripting and/or programming languages such as shell scripting, Python, PowerShell, or similar


• System administration experience with Windows, Linux, and/or Kubernetes platforms


• Knowledge of or interest in networking concepts including HTTP, TCP, TLS, DNS, firewalls, and proxy technologies

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