Technical Customer Service - Excellent Benefits Package

We are looking for a Customer Service Representative to join our team. If you enjoy working in a fast-paced environment, are reliable and committed, this is the position for you! Excellent phone and e-mail communications are a must.

• Technical Customer Service Representative located in Lake Worth Beach.
• Technical Customer Service Representative Reports to: Director of Quality Assurance

Technical Customer Service Representative Job Responsibilities:

• Data Entry of customer orders for spare parts. Review and understanding of customer needs and requirements into accurate part numbers for orders.
• Answering and replying to customer phone calls and emails in a professional business manner.
• Technical support for redemption style arcade machines including wiring, assembly, and electromechanical issues.
• Assist in other office needs for Customer Service team as needed.

Technical Customer Service Representative Job Requirements:

• High School graduate or higher.
• Experience with customer service in a professional manufacturing, service, or retail environment is required.
• Experience in repairing or manufacturing arcade/redemption machines.

Technical Customer Service Representative Experience:

• Electrical repair or design.
• Mechanical repair or design.
• Ability to read and interpret mechanical and electrical blueprints.
• Microsoft Office Suite experience or training.
• Previous experience in using an MRP/ERP or other similar order entry system a plus.

Please email me your resume for immediate consideration.

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.