Technical I

NATURE OF WORK:

Responsible for the operation and maintenance of a broad range of technology and technical systems, which include audio, video, telecommunication, information systems, theatrical equipment and other related systems and equipment. 

SUPERVISION:

Under the supervision of the Technical Supervisor and Manager. Employees may plan and arrange own work according to event schedules and maintenance requirements.

PRIMARY DUTIES:

· Maintains technology, technical systems, and equipment. 

· Keeps abreast of technology developments, evaluates related proposal and provides recommendations to management for improvements as required.

· Performs repairs and maintenance on equipment and systems.

· Provides both internal and external guest service, including fellow employees, contract service providers, event personnel and event attendees.

· Works closely with banquet and event staff to ensure availability of technologies for clients & presenters (i.e., internet, TV, computer, audio, video, etc.)

· May train users in startup and basic use of A/V equipment as required.

· Communicates any client complaints, problems or compliments to the supervisor as soon as possible.

· Duties vary and require independent action in devising new methods and procedures.

· Ability to solve problems within the assigned work area.

· Involves a broad spectrum of activities in all areas of the facilities.

· Performs related work as assigned.

MINIMUM REQUIRED EDUCATION AND EXPERIENCE:

· Two years of college-level training with emphasis in electronic technology, media, music, theater, radio/television, or related field; AND, two years of responsible experience coordinating and operating live productions AND/OR experience in computer and telecommunication systems preferred. Education may be substituted on a year-for-year basis for up to two years of experience.

· Thorough knowledge of the principles, techniques and theories of technical systems. 

· Considerable knowledge of the methods, materials, tools and practices required for the scope of work. Competent in problem solving, time management and personal effectiveness.

· Ability to plan, layout and supervise a wide array of technical tasks, which may include project management, event production, or new technology rollout. 

· Ability to train users of varied systems, such as computer applications, telecommunications systems, computer network, theatrical, audio and visual equipment.

· Ability to understand and follow oral and written instructions.

· Ability to establish and maintain effective working relations with a broad range of people, which include co-workers, contractors, the public and event personnel.

SALARY AND STATUS

$21.74 - $28.26      Non-Exempt