Technical Integration Analyst-2

The Technical Integration Analysts is the primary contact for the interfaces they are assigned to implement and support. They coordinate analysis sessions to identify interface business needs, create technical designs, and own issue triage necessary to implement and support their assigned interfaces. They work closely with the interface project manager, application teams, and technical teams to ensure that interfaces meet the needs of your end users.

Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.
 

Role description

The Technical Integration Analysts is the primary contact for the interfaces they are assigned to implement and support. They coordinate analysis sessions to identify interface business needs, create technical designs, and own issue triage necessary to implement and support their assigned interfaces. They work closely with the interface project manager, application teams, and technical teams to ensure that interfaces meet the needs of your end users.

Responsibilities

• Managing the entire implementation cycle of interfaces, web services, and industry‐standard APIs (such as FHIR), including analysis, design, specification, implementation, go‐live, and support.
• Working closely with application teams, subject matter experts, and third‐party application experts to determine business needs, document requirements, and configure interfaces per the requirements.
• Partnering with these groups to diagnose and resolve interface‐related issues and supporting ongoing application projects as needed.
• Reviewing, triaging, and resolving day‐to‐day interface errors, including coordinating with technical teams, application teams, and third‐party system representatives as necessary.
• Identifying and escalating risks associated with technical project tasks and third‐party systems.
• Coordinating interface‐specific tasks and activities like testing, build, cutover planning, and go‐live by engaging subject matter experts, vendors, server and networking teams, Epic Client System Administrators, and interface engine developers.
• Working with interface engine developers to develop data‐translation strategies to support the needs of Epic and your third‐party systems.
• Providing proactive support by monitoring live interfaces and collaborating with experts to resolve issues.

Key competencies

• Strong analytical, communication, and troubleshooting skills
• Ability to understand business requirements and their impact on technical solutions
• Ability to work in a complex environment to manage multiple concurrent communication needs
• Skill at tracking tasks, defining next steps, identifying owners, and holding others accountable
• Ability to coordinate activities and facilitate meetings involving multiple stakeholders, including vendors, subject matter experts, interface engine developers, and end users

Training and certification

Bridges interface analysts gain in‐depth knowledge of the software by attending training at Epic and completing a Bridges certification project and test. Refer to Epic's Course Catalog for specific information about the certification.

At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply.

Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law.  

EEO Poster

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Pay Transparency Statement

The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate’s relevant experience, skills and qualifications.

For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA).

$77,200.00 - $80,900.00