Technical Program Manager 5 - Order Fulfillment Operations

With a quality mindset, understand the configuration challenges, the root causes, and drive changes in process and technology Champion process and technology improvements across the stakeholder groups to improve configuration quality and accuracy. Drive initiatives with leaders in Sales Operations, Product Management and Global Operations to achieve continuous improvement upstream and downstream of the Order Fulfillment processes to improve competitiveness in meeting customer needs and product lead times. Bachelor's degree with 12 years of related experience; or 8 years with a Master's degree. Experience leading teams of multiple stakeholders to achieve program goals. Project/Program planning and monitoring using tools such as MPP, dashboards and data analytics. Global, multi-site coordination experience. Strong strategy, analytical, presentation and communication skills to drive initiatives, keep programs on track, and keep internal leadership team informed of progress and help needed in a proactive manner. Knowledge of hardware product development and release procedures and BOM management - software experience alone will not be sufficient. This role will not have any direct reports, but you will be expected to collaborate with many internal stakeholders to improve processes across all groups.