Technical Sales Engineer

Description

Atosa USA, Inc is a major manufacturer of commercial kitchen equipment, including everything from refrigeration, cooking equipment, to robotic fryers and more. For 10 years we have made a name for ourselves within the industry as a company that leads in innovation, in quality, and great service. Our company has an unyielding commitment to the society in which we operate and offers gratifying careers to self-motivated and talented individuals that can help us grow and set new standards in our field. We are actively recruiting the best and brightest candidates to join our company, and as a young and fast-growing company, we are presently searching for a new member to join our team.

As a Sales Engineer, you will play a critical role in bridging the gap between customer needs and innovative technical solutions. You will collaborate closely with our R&D team to provide expert consultations, tailored equipment recommendations, and technical support. This includes interpreting customer requirements, designing layouts, preparing proposals, and ensuring seamless coordination with R&D and sales teams. Your ability to translate complex technical concepts into clear, customer-focused solutions will help drive adoption of our next-generation kitchen technologies 

Requirements

 Responsibilities:

• Collaborate closely with the R&D and sales teams to identify customer needs and propose tailored equipment solutions.
• Provide technical consultations, product demonstrations, and presentations to clients.
• Interpret customer requirements and translate them into technical solutions, including layout design and equipment selection.
• Assist in preparing technical documentation, proposals, and bid responses.
• Answer customer inquiries regarding product specifications, installation requirements, and maintenance guidelines.
• Coordinate with R&D and engineering teams to ensure customized solutions meet customer expectations.
• Collect feedback from customers and provide input for product improvement.
• Support project tracking and coordination to ensure timely delivery and installation.

Required Skills and Qualifications:

• Familiarity with commercial kitchen equipment (e.g., refrigerators, ice machines, ovens) and a basic understanding of their working principles
• Strong communication and presentation skills, with the ability to explain technical concepts clearly to non-technical stakeholders
• Fast learner with strong problem-solving abilities
• Basic proficiency in technical drawing (e.g., AutoCAD or similar software)
• Project management experience is a plus
• Ability to work independently and manage multiple tasks under tight deadlines
• BA Degree in Mechanical Engineering, Electrical Engineering, or a related technical field preferred