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Technical Service Engineer (North America)

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Job Description - Technical Service Engineer (North America)

At the Vitrolife Group, we work every day to unlock the full potential of science and technology to reduce the barriers towards building a family. Together we help our customers and their patients to fulfill the dream of having a baby.

Experienced Technical Service Engineer to join Vitrolife. Looking for someone in the Denver, Colorado area.

We are looking for an individual to maintain and repair advanced infertility equipment in laboratories in North America.

This is a full-time position with nights and weekends available for on call rotation with the other service team members. 

This position is based out of our Denver, Colorado location.

Salary: $80-90k

Job Description:

  • Routine maintenance of the EmbryoScope TimeLapse and Culture Systems
  • Installation of any capital equipment sold by Vitrolife
  • Troubleshooting and repair of any capital equipment sold by Vitrolife
  • Provide technical support both remote and on site
  • Extensive travel (minimum 80%)

Candidate Characteristics:

  • Professional Appearance
  • Professional Communication
  • Organized / Logical
  • Questioning Process and Instruction when unsure
  • Analytical Problem Solving
  • Adherence to Instruction/Protocol

Qualifications:

  • Education:
    1. Minimum Associate in tech program
    2. Preferred Bachelor’s in engineering program
  • Experience:
  1. 1. Minimum 1-2 years of Tech or Engineering
  2. 2. Preferred 4-8 years of Tech or Engineering
  • Technical Repair Experience:
    1. Advanced PC Knowledge
    2. Hardware Assembly
    3. Software Setup
    4. Networking
    5. Troubleshooting such in IT, Electronic or Pneumation

Benefits:

  • 401(k) with Employer Match
  • Medical/Dental/Vision/ GAP insurance
  • Basic Life and AD&D
  • Short / Long Term Disability
  • Critical Illness and Accident Insurance
  • Employee Assistance Program
  • Flexible Spending & Health Savings Account
  • Paid Time Off
  • 10 Paid Holidays
  • Bonus


Vitrolife Group is a global provider of medical devices and genetic services. Based on science and advanced research capabilities, we develop services and products for personalised genetic information and medical device products. We support our customers by improving their clinical practice for the patient's outcome of a fertility treatment.

We are currently approximately 1 100 colleagues worldwide, with headquarters in Gothenburg, Sweden. Vitrolife Group's products and services are available in more than 110 countries through our own presence in 30 countries and a network of distributors. Vitrolife Group is a sustainable market leader and aims to be the preferred partner for IVF-clinics by providing superior products and services with the vision of fulfilling the dream of having a baby. The Vitrolife share is listed on Nasdaq Stockholm.

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