Technical Service Representative

Join the Malarkey team, innovators in roofing technology with pioneering rubberized asphalt shingles designed for superior durability and sustainability. At Malarkey, we take pride in our most important asset - our employees.

We’re seeking a Technical Service Representative who's ready to be part of our mission to manufacture and deliver innovative, performance-driven building products with unmatched service and integrity. Our focus is creating longer-lasting, environmentally responsible roofing solutions that can withstand all weather conditions.

Job Title: Technical Service Representative   |   Req ID: 17478   |   HR Contact: Elizabeth Bertapelle   |   Location: Building Envelope - Corp Portland, OR

ABOUT THE ROLE

The Technical Services Representative will collaborate with the Technical and Claims Departments to address cross-functional, high-impact problems.

WHAT YOU'LL ACCOMPLISH

• Responsible for working with inspectors on schedules and submitting schedules to the Technical Director each week.


• Responsible for maintaining/reviewing all in-progress projects submitted by Inspectors each week.


• Handles inquiries from building owners, contractors, architects, consultants, distributors, code officials, insurance industry personnel, and sales representatives via phone and/or email.


• Capable of representing Malarkey on pre-job inspections with sales.


• Review reports from on-site inspections this week.


• Ensure non-conforming field issues are elevated to the Technical Director as required.


• Travel with inspectors on a quarterly basis.


• Demonstrate a commitment to communicating, improving, and adhering to health, safety, and environmental policies in all work environments and areas. Promote a culture of safety and exhibit these behaviors.

WHAT WE’RE LOOKING FOR

Education: Bachelor degree

Field of Study Preferred:

Required Work Experience: 5years of roofing or similar industry experience

Travel Requirements: 10%

Additional Requirements:

• Bilingual in Spanish preferred.


• RRO accreditation preferred.


• This position requires a moderate degree of physical labor, including the ability to climb ladders and walk on sloped surfaces. It is subject to hot and cold temperatures found on jobsites in various weather conditions.


• Successful candidates must adhere to all safety protocols and proper use of Amrize-approved Personal Protection Equipment (PPE), including but not limited to respirators. Employees who are required to wear respirators must be clean-shaven where the respirator seal meets the face in order to pass the qualitative and quantitative fit tests.

WHAT WE OFFER

• Competitive Pay: $70,000-$85,000


• Retirement Savings: Choose From 401(K) Pre-Tax and/or Roth After-Tax Savings


• Employee Stock Purchase Plan


• Medical, Dental, Disability, and Life Insurance


• Holistic Health & Well-Being Programs


• Flexible Spending Accounts (FSAs) For Health and Dependent Care


• Vision and Other Voluntary Benefits and Discounts


• Paid Time Off & Paid Holidays


• Paid Parental Leave (Maternity & Paternity)

#MALARKEY

Amrize is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

We thank all applicants for their interest; however, only those selected for an interview will be contacted.