We are seeking a focused Technical Services - Office (DocuCare) Level 1 to join our inspiring team at DivIHN Integration Inc in Cleveland, OH.
Growing your career as a Full-Time Technical Services - Office (DocuCare) Level 1 is an incredible opportunity to develop vital skills.
If you are strong in creativity, persuasion and have the right experience for the job, then apply for the position of Technical Services - Office (DocuCare) Level 1 at DivIHN Integration Inc today!
Description:
Pay rate **** - ****/hr
Actual Worksite:
101 Prospect Ave.
1825 Republic
Cleveland, Ohio 44115
ESSENTIAL FUNCTIONS:- Possesses skills and competencies to deliver basic contracted customer requirements (includes: copying, faxing, printing and scanning functions) - Tasks and activities are defined and routine - Point of contact for equipment support and service - Perform basic equipment problem diagnosis - Clean and maintain office equipment as needed - Replace operator accessible parts and consumables - Maintain appropriate supply inventory - Maintain agreed upon level of uptime for copier fleet - Collect and submit meter reads- Track and coordinate the Move/Add/Change (MAC) of office equipment/assets - Point of contact for equipment removal/delivery - Point of contact to receive and electronically log customer jobs - Apply asset tags to office equipment and update database - Process and distribute incoming and outgoing faxes, log for billing purposes - Ability to lift up to 50 pounds SKILLS: - Ability to demonstrate Computer Skills Basic knowledge of PC (keyboard functions, mouse, etc.) - Ability to demonstrate basic knowledge of MS Word and/or Excel or equivalent -- Open saved workbooks -- Data entry -- Basic data and column/row formatting -- Print and save workbooks - Able to demonstrate ability to send and receive email ; -- Find, open and save documents and files -- Perform data entry -- Use internet explorer for web browsing -- Send documents to preconfigured printer - Able to demonstrate use of Basic Math skills (division, multiplication, percentages) - Able to demonstrate business maturity and professionalism EXPERIENCE: Experience in a Customer Service environment (minimum 1 year) EDUCATION: Minimum High School diploma or equivalent EDUCATION VERIFICATION: Yes
Additional Details
- Please Re-Enter Maximum Bill Rate to Xerox - Must match maximum bill rate from Acctg. section above : 30.36
- Contract Number : 7030663-004
- Describe the physical requirements, (i.e. lifting, walking between 5 buildings, moving equipment) : Minor maintenance on all Xerox equipment in Cleveland area - can walk site to site in Downtown are if they would like, will need to drive to various other locations. Driving within a 25 or less mile radius. Computer work - Training provided on Xerox specific systems.
- How will the worker be expected to work? : On-Site
- Is the client culture casual or professional? : Both
- Please identify the most important REQUIRED skills or experience a candidate must have. : General computer knowledge proficiency or aptitude is critical
- What are the dress code requirements? : Business Casual
- What are the schedule requirements and overtime expectations? : Monday to Friday 8:00am to 5:00pm
- What challenges have you previously experienced filling this position? : One person role, must work independently and stay on task/complete work. Work on client site solely.
- Client name (please enter N/A if this worker is to be used internally only) : Sherwin Williams
- Interview Required : Yes
- Drug Screen Required : Standard (per HHS Mandatory Guidelines)
- COVID Vaccination Required : No
- If the client has a vaccination policy, please summarize it before submitting this CLR for approval : N/A
- Background Check Package - Truescreen (XRT) : Xerox Standard + MVR Check Report
- Additional Background Check Components : (No Value)
- Please specify the amount of driving required for the position : Less than 25%
- If you answered more than 0%, please confirm the vehicle the worker will be using: : Personal
- Is there potential for this assignment to be extended beyond 13 weeks? : Yes
- Type of assignment : full time
- Candidate Video Interview Link : (No Value)
About us:
DivIHN, the 'IT Asset Performance Services' organization, provides Professional Consulting, Custom Projects, and Professional Resource Augmentation services to clients in the Mid-West and beyond. The strategic characteristics of the organization are Standardization, Specialization, and Collaboration.
DivIHN is an equal opportunity employer. DivIHN does not and shall not discriminate against any employee or qualified applicant on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status.
Benefits of working as a Technical Services - Office (DocuCare) Level 1 in Cleveland, OH:
● Unlimited Growth Potential
● Room for Advancement
● Competitive salary
Salary :
No CV Required
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