Technical Services Representative

Company : Acm Chemistries

Job Type : Full Time

Richmond, Va

Number of Applicants

000+

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Job Description - Technical Services Representative

Field-Based | Mid-Atlantic Territory
Are you a hands-on problem solver who thrives in plant environments and builds trust quickly on the production floor?
We’re hiring a Technical Services Representative to support key customer accounts across the Mid-Atlantic. This is a high-impact, field-based role where your ability to communicate clearly, solve problems in real time, and build strong relationships will directly influence customer success and long-term growth.
You’ll regularly support plant operators, batch personnel, and leadership teams across diverse workforces.
What You’ll Do:

Serve as the primary technical partner for assigned accounts
Troubleshoot production challenges and optimize product performance on-site
Lead and monitor field trials
Inspect, calibrate, and maintain dispensing equipment
Build strong working relationships with plant managers and operations teams
Identify opportunities to improve performance and expand product utilization
Deliver in-person training presentations for customers at their locations

What It Takes to Succeed:

Bilingual (English and Spanish) a plus
3–5 years in manufacturing, construction materials, or technical field service
Mechanical and electrical aptitude
Strong communication and relationship-building skills
Highly organized, self-directed, and comfortable managing a demanding travel schedule
Willingness to travel up to 70% (primarily weekdays, overnight travel required)

Concrete experience is preferred but not required. We can teach technical skills. What we cannot teach is professionalism, accountability, and the ability to build trust on the plant floor.
If you’re looking for a role where your communication skills and technical aptitude directly impact customer operations, we’d like to connect.

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Technical Services Representative

Job Description - Technical Services Representative

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