Technical Specialist Refinery

Summary:

The Technical Specialist must possess a high degree of knowledge of the Refinery industry including processes and process control applications, such as control valve, pressure regulation, actuation, and isolation valve technologies. An understanding of DCS control systems, bus technology, and other elements related to control valve technology in a plant is also required.

The position requires ownership of assigned accounts primarily but not limited to those in the Refinery business sector and businesses directly related to the Refinery industry. The Technical Specialist must also effectively leverage both internal and external resources for product and customer service support, allowing the Technical Specialist to maximize time spent generating revenue-producing opportunities.

This role is responsible for on-site management of point-of use locations requiring the unloading, stocking, and transfer of material to appropriate shelf, bin, or rack locations. All inventory list of materials, transfers, courier documentation, cycle count, and other operational data management is required.

Job Responsibilities:

Drive Topline Revenue for key control valve suppliers in target accounts

Serve as the lead point of contact for all customer account management matters

Build and maintain strong, long-lasting client relationships

Build and maintain strong, long-lasting client relationships

Negotiate contracts and close agreements to maximize profits

Develop ‘trusted advisor’ relationships with key accounts, customer stakeholders and executive sponsors

Work closely with Customer Service teams to ensure delivery of a World Class Customer experience with a focus on increasing customer retention rate and providing an outstanding customer experience.

Forecast, track and clearly communicate the progress of leads and opportunities, and quarterly and annual sales objectives to internal stakeholders via the Dynamics 365 Customer Engagement Platform.

Develop new business with existing clients and/or identify areas of improvement to meet sales and mission-related goals

Collaborate with subject matter experts to identify and grow opportunities within assigned accounts

Work closely with strategic vendors to ensure that both Valin, vendor and customer needs are satisfied.

Assist clients in the selection, sizing, and specification of automated on/off and control valves, instrumentation and other product groups

Provides technical presentations to clients related to product lines and services

Exhibit the strategic and tactical ability to close sales at a high success rate

Effective management of a sizable number of accounts and contacts located geographically across Washington and Oregon

Qualifications

Education, Experience and Skills Required:

Engineering or business degree desired, but extensive sales experience in the industrial process control sector is also acceptable

Excellent organizational skills, efficient and detail-oriented

Outstanding interpersonal and communication skills, written and verbal, to foster interaction within all levels of the organization, prospects, and customers

Has an exhibited depth of knowledge in customer bill of materials, engineering reports and drawings

Skilled in operating a personal computer and Office 365 programs

Capable of pursuing multiple clients and opportunities with changing priorities and deadlines

Valid Driver’s license with ability to meet Valin’s vehicle/safety policy; Commercial Driver’s License (CDL) preferred but not required.

Physical Capabilities and Requirements:

Weekly travel with company vehicle for point of use fulfillment

Up to 50% overnight travel required (Oregon and Washington)

Lifting: May have to inspect components may need to lift up to 30 pounds.

Other Requirements:

Must be able to secure and maintain refinery facility access through successful completion of Department of Transportation Drug & Alcohol Testing and related background check.

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