We are searching for a remarkable Technical Support Analyst to join our incredible team at Syntricate Technologies Inc in Austin, TX.
Growing your career as a Full-Time Technical Support Analyst is a great opportunity to develop relevant skills.
If you are strong in problem-solving, leadership and have the right initiative for the job, then apply for the position of Technical Support Analyst at Syntricate Technologies Inc today!
Job Title: Technical Support Analyst
Location: Austin, TX (Onsite)
Job type: Fulltime only
Required:
Configuring New Hire Laptops
Asset disposal and pick up.
QR Conference Code Creation
Filling Vending Machines
Call Center Reconfiguration
Processing laptops into/out of Legal Review
Receiving equipment/updating equipment portal
Asset Management (Audit scans, inventory, orders)
Coordinating 3rd party Repair Services
WPS Hot spares
AV Room Sweeps
This role's contributions help the full time Austin technicians focus on more complex and urgent priorities such as Tech Bar, Incident Resolution, and Projects.
Skills:
Basic tech support and troubleshooting skills for Windows/Mac
Imaging and provisioning computers
Working with a ticketing system
Closing tickets and tasks
Supporting hardware audits
Assisting with hardware refresh
AV Room Sweeps
Asset Management Tasks (audit, vending, inventory).
Benefits of working as a Technical Support Analyst in Austin, TX:
● Company offers great benefits
● Company offers career progression opportunities
● Leading Industry Pay
No CV Required
How to get there?
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