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Technical Support Consultant

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Job Description - Technical Support Consultant

Company Description

ASKITC is an equal opportunity employer, which is a global staffing, consulting and technology solutions company, offering industry-specific solutions to fortune 500 clients and worldwide corporations. We have openings for Technical Support Consultant for one of our client at  Chesterfield, VA 

Job Description

About The Role:

  • Able to analyze, plan, design, install and maintain PC hardware and software as well as provide technical information and assistance to customers.
  • An ideal candidate will have advanced level skill at supporting Microsoft Windows XP and Windows 7 operating systems; advanced level skill at supporting Microsoft Office 2003 and above; a working level knowledge of standard networking services such as DHCP, DNS, Active Directory and print servers;  Understanding of basic security principles; Ability to support users both on site and remotely;  Ability to perform hardware upgrades (disk, memory, network, video, etc.); Ability to physically move workstations and monitors; Ability to adapt to constantly changing workload with multiple levels of priority; Ability to complete assigned projects independently and within a team environment.
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