Technical Support Engineer 3

- Build, manage and support networking devices, servers and other tools - Configure, install, and support applications - Maintain architecture diagrams, define processes and procedures - Act as top-tier escalation for complex issues, lead RCA and long-term fixes Minimum of 5 years of related experience with a Bachelor's degree; or 3 years and a Master's degree; or a PhD without experience; Information Technology or equivalent work experience Intermediate level knowledge of product/services capabilities, system interdependencies/data flow, and techinical tools for troubleshooting intermediate to advanced level customer technical questions and incidents This position requires travel up to 25% domestic and international Worked in a Fab environment or familiar with Semiconductor industry Some hands on experience with Cisco switches Some hands on experience with different servers/HW types Understand and have effectively administered systems with PowerShell Extensive experience working with Hyper-V Troubleshoot Linux OS and the ability to provide solutions Administered Antimalware/Antivirus systems