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Technical Support Premise Technician

Job Description - Technical Support Premise Technician

Full-time career opportunity with full benefits package!


 


Job Description:


The Technical Support Premise Technician is responsible for providing on-site Internet, Voice and TV Support and repair to our subscribers. This includes ensuring the reliability and functionality of communication systems to deliver high-quality services to customers.


 


Responsibilities:



  • Provide technical support to Voice, Internet and TV subscribers through troubleshooting hardware and software problems.

  • Install, upgrade and replace customer premise equipment.

  • Provision customer premise equipment.

  • Respond to service disruptions and outages.


 


Qualifications:



  • High school diploma or equivalent; additional technical certifications or a degree in a related field is a plus.

  • Excellent troubleshooting and problem-solving skills.

  • Strong communication and interpersonal skills.

  • Ability to work independently and as part of a team.


 


Physical Requirements:


This role may require the ability to lift and carry heavy equipment, work in confined spaces, and perform tasks at heights.


 


Benefits:



  • Competitive salary and benefits package.

  • Opportunities for professional growth and development.

  • Collaborative and supportive work environment.

  • Access to the latest technologies and tools in the industry.


 


 


Drug Test, Background Check, and Valid Driver's License Required
Equal Opportunity Employer

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