Technical Support Representative

Job Description
The IT Retail Store Hardware Support Technician provides bench repairs of specific CVS store hardware, maintaining accurate asset tracking records in Siebel. Maintains current hardware certifications on equipment to process warranty claims. Processes warranty claims under self-maintenance contracts. Cleans and refurbishes returned store equipment. Stages and configure complex systems for RX, POS, and internal corporate distribution. Ensures adequate inventory levels for support functions.
Pay Range
The typical pay range for this role is:
Minimum: 17.00
Maximum: 27.16
Please keep in mind that this range represents the pay range for all positions in the job grade within which this position falls.

The actual salary offer will take into account a wide range of factors, including location.
Required Qualifications
Need to be able to lift 80 lbs with assistance.
Preferred Qualifications
Mechanical experience (ex. auto, printer, etc.)
- Experience working with laser or photo printers
- Technical School graduate and A+ certification
- Administrative computer skills, Word and Excel
- Associates Degree Preferred
Education
High School Diploma or GED required
Business Overview
Bring your heart to CVS Health Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just as important as what we deliver.

Our Heart At Work Behaviors support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.

We strive to promote and sustain a culture of diversity, inclusion and belonging every day.

CVS Health is an affirmative action employer, and is an equal opportunity employer, as are the physician-owned businesses for which CVS Health provides management services. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.

We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities.
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