Technical Trainer

Motor Coach Industries (“MCI”) is North America’s public and private market motor coach leader, offering the all-time best-selling luxury motor coaches and workhorse commuter coaches, and zero-emission luxury, high- and low-floor commuter coaches, designed on MCI's legendary J Series and D Series platforms. MCI is a subsidiary of NFI Group, a leader in propulsion agnostic bus and coach mobility solutions, and operates two world-class, award-winning coach manufacturing facilities and seven service centers.

POSITION SUMMARY: The Technical Trainer is tasked with providing technical training and creating course materials tailored for MCI coaches.

WHY JOIN US:

• Be a part of a team leading the world’s electrification of mass mobility.
• Competitive Wages and comprehensive benefit package with immediate benefit eligibility
• Paid holidays and vacation.
• 401K with generous company match
• Passionate about creating a better product, a better workplace, and a better world
• Inclusive workplace culture that values and empowers team members.
• On-the-job training in a continuous learning environment (we invested $15.9 million in 2024)
• Advancement opportunities within our family of companies

WHAT YOU WILL DO:

• Deliver technical training in a classroom and shop environment at various customer locations, MCI Academy and service centers.
• Assists in development of training materials and solicits input for new programs.
• Assists in scheduling training with customers.
• Assists in development of training videos and e-learning courses.
• Handles special assignments as required.
• Conducts classroom training, presenting training presentations to groups of technicians along with the demonstration of practical application of the skills taught.
• Conducts research as needed to develop or enhance training presentations.
• Maintenance of training records for all training conducted.

WHAT YOU NEED TO BE SUCCESSFUL:

• High Diploma or equivalent
• Comprehensive knowledge of vehicle drive train, electrical, air and hydraulic systems.
• Experience with heavy-duty automotive, construction or transportation equipment, preferably buses or motorcoaches.
• Above average window-based PC skills (particularly Excel and Powerpoint).
• Strong interpersonal skills and above average communication skills.
• Self-motivating with the ability to work independently.
• Ability to travel up to 60% with eligibility to travel to in US and Canada
• Ability to work a flexible schedule to accommodate customer training needs.

Standard Hours: – Days, hours – Mon – Fri 7:30 AM– 4:00PM

OUR WHY: We exist to move people. Our mission is to design, deliver, and support market-leading bus and motorcoach solutions that are safe, accessible, efficient, and reliable. Our values—safety, quality, integrity, accountability, teamwork, and sustainability—are at the core of everything we do. NFI Group | We Move People - YouTube

 Leveraging 450 years of combined experience, NFI offers a wide range of propulsion-agnostic bus and coach platforms, including market leading electric models. Through its low- and zero-emission buses and coaches, infrastructure, and technology, NFI meets today’s urban demands for scalable smart mobility solutions. Together, NFI is enabling more livable cities through connected, clean, and sustainable transportation. News and information is available at www.nfigroup.com, www.newflyer.com, www.mcicoach.com, nfi.parts, www.alexander-dennis.com, arbocsv.com, and carfaircomposites.com.

AI Assisted tools may be used in parts of the screening or selection process.

MCI is committed to administering all employment matters in accordance with the value we place on fostering an inclusive and welcoming workplace that values the contributions of all team members. We ensure that all employment decisions are based upon merit and comply with applicable employment legislation and requirements. Accommodations are available at all stages of the recruitment process, at the candidates’ request.