Technical Writer

Job Duties

• Develops and maintains user and technical documentation and project process documentation for Application Teams.
  Understands the user’s view of applications and /or technology and is able to put procedures in a logical sequence.
  Provides expertise on technical concepts of applications and /or user groups and structuring procedures in a logical sequence, due to a broad understanding of the applications.
  Writes a variety of technical articles, reports, brochures, and/or manuals for documentation for a wide range of uses.
  May be responsible for coordinating the display of graphics and the production of the document.
  Develop, enhance, and maintain user documentation for multiple applications including documentation required for the operations provider.
  Develop on -line source documentation as appropriate.
  Maintain documentation libraries and subscription lists. Identify, create, revise, and maintain documentation and templates.
  Ensure appropriate control access/use of documentation materials.
  Maintain application and user documentation.
  Ensure messages and terminology is consistent across all written materials.
  Research and complete documentation service requests.
  Communicate accurate and useful status updates.
  Manage and report time spent on all work activities.
  Follow quality standards. Ability to work in a team environment.
  Strong communication skills; both written and spoken.
  Composes technical documents, manuals, bulletins, brochures, publications, training manuals, and special reports.
  Organizes and coordinates the composition of material and drafting of forms suitable for reproduction.
  Reviews and edits prepared material and illustrations.
  Develops and refines material for publication in journals and periodicals.
  Prepares informational material for release to the mass media.
  Works with agency staff in the development of formats, graphics, and the layout of publications.
  Assists agency staff in preparing and refining material for speeches and other public presentations.
  May research product design, capabilities, and compatibility ranges.
  May oversee the writing, editing, publishing, and distribution of specification documents.
  May review various resources and prepare analyses or summaries.
  May train others.
  Experience in technical writing, journalism, or communications work.
  Knowledge of the techniques and methods of planning, organizing, and writing various types of materials; of research methodology; and of departmental policies, procedures, and regulations
  
  
  

Requirements

• Reviewing existing documentation against standards.
  
• Documenting and prioritizing identified gaps.
  

• Mentoring and working with teams to implement standards for documentation, including the development and delivery of related training materials.
  
• Working with work products and projects with purposeful ADA WCAG2.1AA focus.
  
• Experience working with ADA tools associated with technical writing (e.g. Microsoft accessibility checker, Adobe accessibility checker, etc.)
  

Minimum Education

• None
  

Location

• Local candidates (strongly preferred) or non -local (must be willing to relocate at their own expense from acceptance with no delays
  
• Position
  is a hybrid schedule with onsite from day 1, two days per week (Wednesdays and Thursdays are current required onsite days). NO REMOTE ONLY OPTION
  
• Working hours
  Monday -Friday, approximately 8:00 a.m. to
  5:00 p.m.   
  

Additional
Requirements

• Must be authorized to
  work in the United States; We are unable to offer
  sponsorships at this time
  
• Must undergo a background check
  and drug screening for employment.
  

Employment
Terms

• This is a W2 position
  
• 40 hrs per week
  
• HYBRID schedule - onsite from day 1, two days per week (Wednesdays and Thursdays are current required onsite days). NO REMOTE ONLY OPTION
  

Benefits