Technical Writer 3

Technical Writer 3, DTMB Agency Services
Supporting MDARD

DTMB Agency Services is seeking a Technical
Writer 3 to support agency initiatives to review and update documents and web
published content for ADA WCAG 2.1AA compliance for the Michigan Department of
Agriculture and Rural Development (MDARD).  This individual will work with the MDARD Bureau Services Manager and be provided
with the opportunity to establish best practices for the ongoing efforts to
review and address non -compliance to ADA WCAG2.1 AA standards and applicable department
policies for published documents and agency -maintained web content.  This individual will also train program staff on those best practices
and lead efforts to complete the needed updates.

This position will meet weekly with the MDARD
Bureau Services Manager to track progress, remove any barriers, and set
priorities. This position works closely with the department’s web
administrator, web team, forms analyst, and Digital Accessibility Review Team
(DART) to ensure timely compliance.

This individual needs to be experienced producing
technical content for published documentation and web content in support of
business operations, reports, and communications in compliance with the
WCAG2.1AA ADA guidelines to
include the use of utilizing accessibility tools.

Candidates must have a minimum of 4 years
of general technical writer experience. 

Technical Writer 3 Position General Description:

·        Develops and maintains user and
technical documentation and project process documentation for Application
Teams. Understands the user’s view of applications and /or technology and is
able to put procedures in a logical sequence. Provides expertise on technical
concepts of applications and /or user groups and structuring procedures in a
logical sequence, due to a broad understanding of the applications. Writes a
variety of technical articles, reports, brochures, and/or manuals for
documentation for a wide range of uses. May be responsible for coordinating the
display of graphics and the production of the document.

·        Develop, enhance, and maintain
user documentation for multiple applications including documentation required
for the operations provider. Develop on -line source documentation as
appropriate. Maintain documentation libraries and subscription lists. Identify,
create, revise, and maintain documentation and templates. Ensure appropriate
control access/use of documentation materials. Maintain application and user
documentation. Ensure messages and terminology is consistent across all written
materials. Research and complete documentation service requests. Communicate
accurate and useful status updates. Manage and report time spent on all work
activities. Follow quality standards. Ability to work in a team environment.
Strong communication skills; both written and spoken.

·        Composes technical documents,
manuals, bulletins, brochures, publications, training manuals, and special
reports. Organizes and coordinates the composition of material and drafting of
forms suitable for reproduction. Reviews and edits prepared material and
illustrations. Develops and refines material for publication in journals and
periodicals. Prepares informational material for release to the mass media.
Works with agency staff in the development of formats, graphics, and the layout
of publications. Assists agency staff in preparing and refining material for
speeches and other public presentations. May research product design,
capabilities, and compatibility ranges.

·        May oversee the writing, editing,
publishing, and distribution of specification documents. May review various
resources and prepare analyses or summaries. May train others. Experience in
technical writing, journalism, or communications work. Knowledge of the
techniques and methods of planning, organizing, and writing various types of
materials; of research methodology; and of departmental policies, procedures,
and regulations.

Specific Position Experience Required:

•       Minimum 1 year mentoring and
working with teams to implement standards for documentation, including the
development and delivery of related training materials.

•       Minimum 2 years reviewing
existing documentation against standards.   Documenting and prioritizing identified
gaps.

•       Minimum 1 year of working with
work products and projects with purposeful ADA WCAG2.1AA focus.

•       Minimum 1 year of experience
working with ADA tools associated with technical writing (e.g. Microsoft
accessibility checker, Adobe accessibility checker, etc.).